PLM Business Analyst bei Franklin Electric
Franklin Electric · Fort Wayne, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Fort Wayne
Embark on a career journey with Franklin Electric, where your passion meets purpose, and every day is an opportunity to make a difference in our global communities in providing access to water, fuel and electricity.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
The PLM Business Analyst serves as a key technical and functional resource for Product Lifecycle Management (PLM) and engineering software tools. This role blends hands-on system administration with user support and process enablement for a global user community. Responsibilities include maintaining and configuring PLM and related applications to maintain system stability, ensure security, and align with enterprise standards. The position works closely with business stakeholders to design and implement solutions that meet operational needs across regions, while also leading and contributing to projects involving upgrades, integrations, and enhancements. Success in this role requires balancing day-to-day support with disciplined project execution to improve system performance, user experience, and process efficiency.
Join us to create a better future while growing professionally in a supportive environment!
MOVE FORWARD WITH US
What you will be doing:
- Service Operations & Support: Provide global technical support for PLM and engineering software tools, resolve incidents, manage ServiceNow tickets, perform root cause analysis, and ensure compliance with change management and disaster recovery requirements.
- Software License Management: Oversee licensing for engineering tools, monitor usage trends, forecast needs, and coordinate renewals with vendors and Procurement.
- Project Leadership: Lead and support projects to enhance PLM and engineering tool functionality, manage requirements and testing, and collaborate with cross-functional teams to deliver stable, compliant releases.
- Documentation, Training & Adoption: Develop and maintain SOPs, standards, training materials, and user guides; deliver targeted training; support acquisitions; and manage engineering data migrations to ensure consistency and adoption.
Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
- Hard-working winners - Confident, competitive, and results-oriented professionals who create a track record of success.
- Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- Effective communicators - People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
- Collaborative partner - People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
What you need:
- Bachelor’s degree in engineering, computer science, information systems, related field, or equivalent work experience (required).
- 5+ years hands-on experience with PLM systems (e.g., PTC Windchill) and CAD/MCAD tools (e.g., PTC Creo) supporting engineering processes (preferred).
- Exposure to ERP (e.g., JD Edwards E1) and ITSM tools (e.g., ServiceNow) supporting request/change processes (preferred).
- Experience with PLM or ERP data processing and migration (preferred).
- Experience using REST APIs (e.g., for data access, automation, or integration testing) in support of PLM workflows (preferred).
- Proficiency with Microsoft 365 tools such as Word, Excel, PowerPoint, and Outlook.
Don’t feel like you check all the boxes? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
Company Values & Benefits
FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:
- Hybrid remote work arrangements
- Generous paid time off & holidays
- Paid parental leave & on-site motherhood rooms
- On site café & complimentary beverage stations
- Indoor fitness facility & outdoor walking paths
- 401(k) with matching & service contributions
- Health, dental, vision, life insurance
- Short & long-term disability
- Fertility & adoption support
- Undergraduate & graduate tuition reimbursement
- Professional development assistance
- Health & wellness programs
Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.
