Are you ready to make an impact? Are you ready to be a part of a stable and growing organization perfect to grow yourself and your career? Then read on:
At Trace-A-Matic we believe the people are our biggest assets! We provide a friendly, clean and safe work environment for all to grow and thrive! Our core focus is to achieve excellence in complex precision machined components and customer satisfaction. We also offer Gainsharing! So, if the company makes a profit, they split it 50/50 with the employees, which gets paid out on a quarterly basis! Trace-A-Matic also offers relocation assistance!
Sales Administrator Job Overview
The Sales Administrator is accountable for enhancing the customer experience related to the subjects of quotation & quotation follow-up, order acknowledgement, pricing, order status, CRM updates and representation of the voice of customer (VOC) within the organization. The Sales Administrator will conduct research related to target markets and target customers to enhance the sales process and related sales administration activity.
- Manage and coordinate development, monitoring, and analysis of sales reporting programs.
- Assist with customer account management.
- RFQ submittal, maintenance, and customer follow-up for additional discovery.
- Qualify inbound requests received through website, email and phone calls.
- Set up new and maintain current customers in the ERP/CRM system.
- Complete supplier surveys and questionnaires.
- Manage supplier portal requirements.
- Review & update quarterly sales forecast.
- Update & communicate customer order status.
- Order review (rev level, completeness/accuracy, etc) and backup order entry as needed.
- Occasional travel up to 5-10% possible.
- Other duties as needed
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
Trace-A-Matic offers:
- 10 Paid Holidays
- Serviced Base PTO
- Gainsharing - we share profits 50/50 with employees!
- Exciting, fast-paced environment
- On-site Fitness Center & Medical Clinic
- Weekly Pay
- Performance Merit Raises
- Climate Controlled Environment
Skills and Competencies:
- The Sales Administrator role requires exceptional organization and communications skill both verbal and written
- The ability to enter, extract and interpret information into/from an ERP (Epicor Preferred) system
- The ability to effectively use the Microsoft Office suite of products and the ability to work cross-functionally
Qualifications:
- Education: A four-year degree preferred. (Business Administration or Mechanical Engineering)
- Experience and/or Training: Candidate must have +5 years’ experience in the same or equivalent role ideally within a manufacturing organization.
Physical and Mental Demands:
The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.
- Frequent sitting – primarily a desk-based role with extended periods of computer and phone use
- Occasional standing and walking – required during meetings, facility tours and travel
- Occasional travel – for customer visits
- Intermittent Lifting/carrying – may occasionally lift light materials (e.g., laptops, documents, etc.)
- Frequent use of hands/fingers – typing, writing, and use of office equipment
Working Environment:
- Office environment within a manufacturing environment
- Noise level in the work environment is usually moderate
Trace-A-Matic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
