Sales Manager - Boca Raton (Boca Raton, FL, US) bei Dolce&Gabbana® Clothing, Beauty, Casa and Food & Beverage

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Sales Manager career opportunity available at our Boca Raton Boutique.

ROLE

Dolce & Gabbana Sales Manager is responsible for driving boutique performance through leadership, client development, and operational excellence. This role requires a strong understanding of luxury retail, a proven ability to lead and coach teams, and a passion for delivering exceptional client experiences. The Sales Manager supports the boutique’s strategic goals while upholding Dolce & Gabbana’s brand standards and values.

MISSION

·       Provide impeccable service and act as a true ambassador of Dolce & Gabbana, ensuring every client experience reflects brand expectations.

·       Partner with Store Leadership on corporate initiatives, team development, employee relations, product training, and daily operations.

·       Oversee opening and closing procedures, holding store keys as needed, while ensuring compliance with operational and loss prevention standards.

·       Drive individual and store KPIs, including Consignment, Appointments, Repurchase Rate, UPT, Conversion, and Data Enrichment.

·       Develop and execute strategic action plans to drive sales and deepen client engagement in alignment with boutique goals.

·       Mentor and coach team members by sharing best practices and product knowledge.

·       Maintain a positive and collaborative work environment that encourages teamwork and creativity.

·       Support inventory accuracy by partnering with Operations on cycle counts and discrepancy resolution.

·       Leverage CRM to strengthen client relationships through appointment selling and client acquisition.

·       Demonstrate leadership and ownership of boutique standards, including visual merchandising and operational excellence.

·       Manage and resolve escalated client issues in partnership with Store Leadership, Client Services, and Operations.

·       Perform additional duties as assigned.

PROFILE

• 3+ years of Luxury Retail Sales Experience  
• Excellent written and verbal communication skills 
• Women's and Men’s RTW experience
• Results-driven with leadership capabilities
• Adaptable and comfortable in a fast-paced environment
• Flexible schedule availability including evenings, weekends, and holidays

Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

LOCATION: USA – BOCA RATON – FL