Connected Vehicle Technician I bei IndyGo

This is an on-site position. This role will not be remote.

Applicants must be currently authorized to work in the US on a full-time basis. IPTC will not sponsor visas or work authorizations for this position. 

ABOUT US 

We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 31 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals. 

WHO WE ARE 

A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit. 

At IndyGo, getting people from one place to another is much more than just moving riders: it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and to another day of life in Indianapolis and the surrounding areas. 

We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo. 

INDYGO MISSION

As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences. 

Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.

Adaptability: We adapt to disruptions through technology, workforce, and ridership innovations so we can meet the evolving needs of our community.

Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders.

Compassion: We promote, embrace, and value all individuals, treating each other with dignity and respect.

Communication: We value open and honest conversations with each other, our riders, and the community.       

Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations.

Responsibility: We will be good stewards of our resources.

Results: We make things better today than they were yesterday.

Safety: We ensure safe and secure environments.

BENEFITS WE OFFER 

• Full-time positions with guaranteed 40 hours/week.
• Medical, dental, and vision (effective on the 1^st of the month, 30 days after the start date). 
• Free on-site wellness clinic for employees and their families. 
• Retirement plan (401A and 457B). 
• Tuition reimbursement. 
• Free IndyGo transportation for employees and their families. 
• Federal Loan Forgiveness Program

POSITION PURPOSE

The Connected Vehicle Technician (CVT) is responsible for the installation, troubleshooting, maintenance, salvage, and inventory of our Intelligent Transit System’s vehicular hardware and software components. The selected individual will work under general supervision from the CVT Manager/Supervisor with moderate latitude for initiative and independent judgment.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To succeed in this role, an individual must satisfactorily perform the functions listed below. The company will provide reasonable accommodations to enable individuals with disabilities to perform these functions.

ESSENTIAL FUNCTIONS

• Monitor and maintain the Intelligent Transit System (ITS) CAD/AVL vehicle equipment and software configuration on all revenue and non-revenue fleets.
• Install, maintain, program, and repair mobile computers (vehicle logic unit) and data terminals, automated passenger counters, public address systems, LED signage, LTE cellular devices, GPS location systems, mobile voice, and data radios, antenna and coax assemblies, and video surveillance systems.
• Manage inventory of all proprietary CAD/AVL hardware, as well as related general hardware.
• Follow standardized procedures for warranty returns, tracking, and receipt of proprietary hardware.
• Assist with procurement of proprietary and general new equipment, including miscellaneous hardware.
• Manage all proprietary CAD/AVL mobile software versions and configurations, including upgrades.
• Use proprietary back-end software applications for system monitoring and hardware troubleshooting.
• Document all installation, salvage, troubleshooting, and repair efforts.
• Follow standardized procedures for bench testing equipment reported as faulty.
• Act as a technical liaison for other departments requiring technical assistance for systems that work with CVT technology.

OTHER FUNCTIONS

• Perform periodic trend analysis to identify and address recurring problems.
• Provide support to other IndyGo departments as needed. 
• Perform other duties as assigned in alignment with IndyGo’s strategic goals.

SUPERVISORY RESPONSIBILITIES

• None

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual should possess the following education and/or experience.

• An associate degree from an accredited college or university or equivalent training and work experience in electronics technology/repair, telecommunications, or a related field is required.
• 3+ years of verifiable professional experience with 12-volt automotive electrical and electronic systems and/or P25/Land Mobile Radio systems, or an equivalent combination of education and experience.
• Experience in one or more of the following fields is preferred: Telecommunications, Home Theater/Automation, Security Systems, CCTV/Video Surveillance Systems, HVAC, and Radio/Vehicle Electronic Installations, or an equivalent combination of education and experience.
• Technical certifications in one or more of the following are preferred: MECP Certification(s), CET Certification(s), Motorola LMR and/or P25 Certification(s), CompTIA A+ Certification, NCTI/SCTE Certification(s), FCC GROL License, FCC Amateur Radio License.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.

• Possess and maintain a valid Indiana driver’s license.
• Class B Commercial Driver’s License with airbrake and passenger endorsement and current CDL physical preferred, but not required (company will train for CDL).
• Basic understanding of low voltage DC or vehicle electrical/electronic systems.
• Moderate knowledge and understanding of current IT applications and trends.
• Demonstrated knowledge of vehicle electronics installation, troubleshooting, maintenance, and repair.
• Intermediate understanding of vehicle electrical schematics.
• Ability to use essential tools including, but not limited to, the following: screwdriver, drill, volt/Ohm meter, saw, pliers, sockets, wrenches, wire strippers, wire crimpers.
• Ability to interact with individuals at all levels in the organization in person, and by phone, e-mail, and written correspondence.
• Effective customer service skills; professional, courteous, and friendly demeanor. Respect for diverse viewpoints and a commitment to fostering an inclusive work environment.
• Ability to make decisions and problem-solve.
• Proven knowledge of electronic installation, troubleshooting, maintenance, and repair.
• Ability to consistently demonstrate initiative and commitment to optimizing systems and processes.
• Knowledge of serial data communications protocols.
• Intermediate understanding of vehicle electrical schematics.
• Basic cellular/wireless network proficiency.
• Basic proficiency with computers, including proficiency with Microsoft Office (Excel, Outlook, Word).
• Ability to prioritize and manage tasks and time effectively.
• Ability to adjust priorities quickly.
• Organized with the ability to perform focused work with close attention to detail.
• Ability to work in a deadline-oriented office environment.
• Ability to work independently with minimal supervision.

PHYSICAL DEMANDS

The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work first (1st), second (2nd), or third (3rd) shift as defined by the Department Manager/Supervisor.
• Ability to remain stationary 50% of the time and to move intermittently throughout the workday, occasionally between departments or facilities.
• Adequate sensory abilities (e.g., vision, hearing, color perception, dexterity) to perform essential functions, with or without reasonable accommodation.
• Ability to transport vehicle maintenance items (e.g. tools, replacement parts) weighing up to 50 lbs. through the facility and to the work area regularly during the work shift.
• Local travel is required.

IndyGo is an Equal Opportunity Employer.