Objective of the Position: Responsible for the development of production schedules for manufacturing to ensure 100% customer delivery performance utilizing the most cost effective methods for the organization.  Primary customer contact with OEM’s. 

Essential Accountabilities: The position incumbent ensures, that

• Responsible for developing, tracking and continuously improving key performance indicators (KPI’s) for the supply chain and materials organization.
• Administrative knowledge required includes product and process knowledge and the ability to foster a participative effort is paramount for success in the position.
• Assist in the managing of engineering changes that will include minimizing or elimination of obsolescence, and the effective implementation of new product launches including all SAP system requirements.
• Develop, maintain, and optimize the Master Production Schedule (MPS) based on customer demand, inventory levels, capacity constraints, and material availability.
• Translate customer orders into the manufacturing production schedule and work with the planning personnel when fluctuations in customer demands require adjustments to ensure schedules maintained and desired inventory levels.  
• Help develop Master Scheduling functions for EETAM and work with the planning group to ensure that all departmental processes are being developed and followed.  
• Monitor changes in customer requirements on a daily, weekly, and monthly basis to ensure production schedules and operating plans are adequate.  
• Assist with development of level production schedules for manufacturing without substantial inventory increases all within plant capacities.  
• Daily maintenance of production schedules and communication with materials and operations through assigned avenues.  
• Monitor inventory levels in both WIP and FG ensuring they remain within pre-determined tolerances.
• Act as the primary point of contact for key customers regarding order status, delivery schedules, and issue resolution.
• Manage customer forecasts, order entry, and changes in demand with accuracy and urgency.
• Communicate proactively with customers about potential delays, shortages, or changes in delivery timelines.
• Coordinate with internal teams to ensure customer requirements are met and exceeded.
• Build and maintain strong relationships with customers and cross functional teams through consistent, professional communication.

Secondary Accountabilities: The position incumbent ensures, that 

• Conduct all business related activities for, and on the behalf of, Eberspaecher within the limits of applicable local, state, and federal legal requirements.
• Provide support to, and compliance with, all local and corporate Eberspaecher Health, Safety & Environmental (HSE) policies, procedures and other HSE related requirements.
• Quality - Demonstrates accuracy and thoroughness and follows all ENA polices related to TS16949 and ISO 14001; looks for way to improve and promote quality. 
• Other duties as assigned.

Requirement Profile

Professional Background / Basic Qualification / Work Experience: 

• Bachelor’s Degree in Material Management, Supply Chain, Business or similar related degree is required.
• Minimum five years of Tier 1 or Tier 2 master scheduling experience in the automotive manufacturing industry.  
• Working knowledge of computer applications in Microsoft Office such as Excel, Word, and PowerPoint.
• Strong planning and scheduling experience with a strong preference of utilizing SAP.  
• Previous experience working with a team that represents Supply Chain/Materials Management at its highest level, all working within a TS-16949 environment.
• Experience as a customer contact with OEM’s.
• Ability to travel by car or plane.

Technical Expertise: 

• Working knowledge of computer applications, such as Microsoft Office
• Experience working with MRP/ERP systems
• Negotiation skills

Methodical Competence: 

• Gathers and analyzes information and uses it to develop effective solutions to difficult problems or situations
• Efficiently develops and implements plans to accomplish goals
• Effectively uses systems and process to measure, monitor, manage, or impact performance
• Continually focuses on achieving positive, concrete results contributing to Eberspaechers business success
• Makes timely, practical, and cost-effective decisions, and facilitates others in doing so
• Pursues work with energy, drive, and a strong accomplishment orientation

Interpersonal Competence: 

• Writes, speaks, and presents information effectively and persuasively across communication settings
• Projects a positive and professional image of Eberspaecher in all contacts
• Actively seeks to understand his/her own strengths and weaknesses, and works continuously to improve
• Feels successful in past undertakings and expects to succeed in future activities
• Behaves according to high ethical business principles and values
• Deals effectively in situations involving uncertainty or lack of information, and responds flexibly to change
• Maintains a constructive and composes focus in facing and overcoming tough situations
• Develops and maintains good working relationships with others
• Understands how to get things done and achieve objectives working with others in an organizational context
• Engages others in active, open, and productive dialogue

Supervisory Competence: 

Working Conditions: 

• General office environment
• Occasional exposure to noise in a manufacturing environment
• May require the occasional use of PPE

Physical Requirements: 

Sits: Continuously 5.5 - 8 hours daily

Stands: Occasionally .25 - 2.5 hours daily

Walks: Occasionally .25 - 2.5 hours daily

Drive: Occasionally .25 - 2.5 hours daily

Lift/Carry 0-10 lbs.: Occasionally .25 - 2.5 hours daily

Lift/Carry 10-20 lbs.: Occasionally .25 - 2.5 hours daily

Lift/Carry 20-50 lbs.: Occasionally .25 - 2.5 hours daily

Lift/Carry 50- over 100 lbs.: Never

Reach Above: Occasionally .25 - 2.5 hours daily

Bend/Stoop: Occasionally .25 - 2.5 hours daily

Use Hands for Pushing/Pulling: Occasionally .25 - 2.5 hours daily

Use Hands for Manipulations: Continuously 5.5 - 8 hours daily

Stress Level of Job: Moderate