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Area Manager bei Pattern

Pattern · Hebron, Vereinigte Staaten Von Amerika · Onsite

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Reach Logistics is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/ 


Responsibilities
  • Lead team of 4-6 supervisors and warehouse staff of up to 250 on assigned shift to hit productivity, quality, safety, and ship on time targets
  • Partner with Ops Manager and support teams to meet business goals
  • Engage with team during shift to promote positive culture and maintain high levels of quality, safety, and performance
  • Assist in operations by working with General Manager, Assistant General Manager, and Operations Manager
  • Ability to shift plan and labor share in accordance with daily goals and order numbers
  • Facilitate open communication between 1st and 3rd shift to ensure teamwork to achieve common goal
  • Provide direction to supervisors and leads in department and across shifts to ensure changes/updates in policy and procedure are communicated
  • Tracking attendance and approving timecards for associates
  • Coaching, training, and re-training associates on labeling/packaging procedure
  • Resolving employee relations matters and conflicts, working with HR to develop sustainable solutions
  • Monitor productivity and make recommendations to reach and exceed metrics
  • Administer progressive discipline due to employee behavioral/productivity issues
  • Help contributors understand and connect to our vision, mission, strategy, and business priorities
  • Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines
  • Manage leads to ensure they are working closely with team members by training, coaching, and problem-solving issues with orders (if applicable)
  • Uphold company policies and professional workplace behavior by leading by example
  • Problem solving in real time using counting and basic math
  • Familiar with Warehouse Management Software to track and solve problems with orders
  • Work cooperatively with other managers, supervisors, coordinators, and leads
  • Ability to have a flexible schedule and come in outside of normal working hours to provide coverage for management staff when needed.


  • Qualifications
  • 3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment
  • Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment
  • Able to maintain confidentiality
  • Familiar with Warehouse Management Software to track and solve problems with orders
  • Must be able to display effective communication to associate, management and executive staff members
  • Prior experience creating and executing a shift plan
  • Understanding of basic math and excel formulas
  • Understands how important process control is to the business
  • Flexible- Embraces Change
  • Problem Solver
  • Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail
  • Previous experience/knowledge of Workday preferred
  • Ability to maintain confidentiality
  • Ability to follow procedure, practice sound judgment and practice a fair and consistent management style
  • Comfortable working and communicating with a diverse employee demographic
  • Excellent multi-tasking skills with the ability to prioritize


  • Physical Demands
  • Ability to walk or stand for 8-10 hours
  • Ability to lift up to 50 lbs by hand
  • Pallet jack experience (electric or non-electric)
  • Pull, push, bend, kneel, crouch
  • OT required during peak season (25-30% of the time)


  • Benefits
  • Medical PPO and HSA with employer match plan options
  • Dental, Vision, STD, Supplemental Insurance plans
  • Company Paid LTD and Life Insurance
  • 401K match - Match 100% up to 3% and 50% from 3.1% - 5%
  • 4 weeks of PTO, accrued semi monthly
  • 8 company paid holidays
  • Paid bereavement
  • Stocked marketplace with late-night meal options
  • Product Giveaways
  • Jetzt bewerben

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