Director of Product, Purchasing bei MealSuite

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization comprising 190+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.  

We’re looking for our next strategic and growth-minded Director of Product, Purchasing to join our Product Management team. Reporting to the VP of Product, you’ll be the driving force behind aligning our Purchasing product strategy with business growth—especially revenue goals—by leading a cross-functional team and owning the product’s success across the MealSuite ecosystem 

A day in the life as a Director of Product, Purchasing: 

• Drive Strategic Product Leadership - Lead the strategy for product growth and innovation across the Purchasing experience. Identify and evaluate high-impact opportunities, align cross-functional teams, and ensure efforts are prioritized to deliver measurable business outcomes. 

• Domain Ownership & Feature Leadership - Leading discovery efforts to understand user needs and market opportunities for your domain. Gathering and refining requirements and driving the success of individual features from conception through delivery and iteration. 

• Own product growth and innovation – Identify and evaluate opportunities across the Purchasing experience, prioritize team efforts, and drive measurable impact including adoption, market opportunities, upsell opportunities, incentivized purchase opportunities, etc.  

• Lead Cross-Functional & Cross-Team Collaboration - Lead a multidisciplinary team of Product Managers, Product Owners, and UX Designers. Foster collaboration, communication, and relationship-building within Product, across Product teams, and between Product and other MealSuite teams (Sales, Marketing, CX, Support, etc.), partners, customers/users, and external stakeholders.  Work closely with engineering leads to optimize development efforts in an agile environment. 

• Monitor Qualitative & Quantitative performance – Seek out data to assess performance of your products & features in the market. This may be evaluating why upsells have surged in specific markets, or the product requirements to compete in a new market, or investigating whether a new product feature being fully adopted by users. 

• Champion go-to-market execution – Coordinate activities that influence win rates, pricing strategy, demand generation, churn analysis, and market expansion. 

• Evaluate product performance – Conduct a data-driven analysis of usability, adoption, and unrealized success criteria to determine next steps—including iteration or deprecation. This includes assessing platform usage through the lens of a purchasing user, with attention to logistics and foodservice ordering workflows and tracking key metrics including time spent on orders, money saved via substitutions and inventory management, order accuracy, alignment to recipes/menus, pricing (original and catalog), and item availability. 

• Guide UX strategy – Ensure usability and clarity in UI decisions to maximize functional impact. 

• Mentor and lead the team – Provide growth opportunities and training paths for Product Managers, UX Designers, Product Owners, and more. 

• Steward long-term vision – Present 2–3 year Purchasing roadmap through regular Proof of Concept sessions with internal and external stakeholders. 

If the below describe your knowledge, experience and character, this role could be for you:  

• I have knowledge of food purchasing workflows, especially from the perspective of Food Service Managers and Head Cooks, as well as vendor/distributor goals. 

• I gained my knowledge through formal education (Bachelor’s in business or technical field), 4+ years in logistics (supply chain, procurement, inventory, order fulfillment), and 3+ years leading cross-functional product teams. 

• I have experience in the food supply chain industry and with SaaS B2B/B2C products. 

• I have experience with road-mapping tools, value analysis frameworks, and go-to-market strategies. 

• I am intensely data-focused and detail-oriented, with a strong understanding of cost-cutting decisions, budgeting, and shifting food pricing dynamics 

• I’m familiar with AI-driven decision-making, including prediction, pattern recognition, and anomaly detection in supply chain operations. 

• I’m exceptional at strategic alignment, stakeholder communication, and prioritization. 

• I get most excited about unlocking product-led growth and building best-in-class solutions. 

• I’m extra passionate about making lives better for users and creating business value. 

• I have a proven ability to lead cross-functional teams, build strategic relationships, and drive measurable product success. 

• I’m willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA (and Vietnam if required for role). 

• I thrive in an agile environment that is constantly changing and encourages team members to collectively collaborate and communicate 

• I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills 

We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!  

More to love about working at MealSuite: 

• We are passionate people that care about others. The heart of what we do comes down to our mission to Deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology. Learn more about what we do here. 

• We’ve built a progressive culture that values teamwork and innovation. We listen to all voices and entrust team members with tasks that make a significant impact on the communities we serve. 

• We’re growing sustainably. A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry. 

• We take care of our employees too! Here are just a few of the great things we offer: 

• Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day. 
• Healthcare benefits – extended health, vision, dental, and paramedical coverage, critical illness, life and disability insurance, travel medical insurance, and access to Teladoc medical experts.  
• Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer. 
• Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing. 
• An inclusive workplace – women account for 53% of our employees and 58% of people leaders. 
• Participation in our equity program – we’d love for you to share in MealSuite's success as we continue to grow! 
• Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals. 
• Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at MealSuite.com/Careers. 

This role will require you to work in our office located in Cambridge up to 2 days a week.  More than an hour away from the office location?  Apply anyway, and we can talk through your options! 

Have we got your attention? Great! Here’s what’s next: 

Apply today with your resume and answers to our application questions.  

 We’ll start reviewing candidates within two weeks of this position being posted and will reach out to you if we’d like to get to know you a bit better.  We often get hundreds of applications for our roles (we feel very honoured that so many people are interested!) and try our best to get back to each person.  If there’s a delay in our response, please don’t think we’ve forgotten about you.  We may be taking our time to thoroughly review each candidate before deciding who to interview.  

 We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact [email protected].