IFS Administrator bei Server Products

Corporate Overview

Server Products is a highly regarded food and beverage technology company that manufactures products for the restaurant and food service markets. Server Products is committed to designing smarter solutions to everyday challenges so customers can serve easier, faster, and better than ever. 

The Opportunity

This position is responsible for the administration, maintenance, and support of the organization’s IFS Cloud system to ensure smooth business operations. The IFS Administrator must have a customer-focused approach and excellent communication skills, as they will collaborate with system users to optimize system functionality and improve operational efficiency.

Responsibilities

• Administration of IFS, including creation and maintenance of system accounts and permissions
• Monitor system performance and perform routine maintenance
• Configure, test and deploy IFS patches and upgrades
• Administer regression testing, user acceptance testing, and coordination of bug fixes
• Document, and maintain business process descriptions/flows
• Work with business process owners to help identify potential automations, issues, and possible courses of action; recommend and implement solutions
• Create functional and technical specifications for customizations and reports
• Customize and/or create new IFS screens, lobbies, dashboards and reports
• Manage and support the interfaces between IFS and other applications
• Develop and deliver IFS orientation to system users as well as educate users on system functionality and best practices
• Provide technical support, training, and guidance to end-users to ensure effective system use
• Troubleshoot IFS-related system performance issues, including occasional on-call support 
• Work closely with partners to resolve issues that cannot be resolved in-house
• Perform other duties or responsibilities as requested or required

Requirements

• Bachelor's degree in Business or Information Systems or equivalent experience.
• 5+ years’ experience working with IFS in an administrative role
• 2+ years of PL/SQL scripting
• Advanced knowledge of Oracle SQL
• Experience working with multiple business functions such as Sales, Engineering, Planning, Manufacturing, Supply Chain, and Finance.
• Proficient in Microsoft applications, including Teams, Word, Excel, PowerPoint, and Visio
• Strong interpersonal skills to work with all levels of employees throughout the organization

Benefits

• Five (5) weeks PTO
• Ten (10) Paid Holidays
• Three (3) days Paid to Volunteer
• Robust 401(k) with up to 6.0% Company Contribution/Match
• Exceptional health care benefits