HOA Assistant General Manager- bei Seabreeze Management Company

Description

About Seabreeze Management Company

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 150,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 35 years. With offices throughout California, Nevada, Arizona, Idaho, and Washington, Seabreeze and its family of companies has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable,” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

About the Community

Rhodes Ranch offers an exceptional recreational lifestyle centered around its resort-style amenities. The community features the R-Club, a 35,000-square-foot recreation center equipped with a full gym, indoor basketball and racquetball courts, meeting rooms, and a social lounge.

Why Work Here

With its vibrant amenities, scenic surroundings, and strong sense of community, Rhodes Ranch creates a dynamic and engaging environment not just for residents, but also for the HOA team who supports its operations. Whether in maintenance, recreation, management, or resident services, colleagues play a key role in maintaining the high standards and welcoming atmosphere that define life at Rhodes Ranch. Working here means being part of a team that helps deliver a resort-style experience every day.

The Assistant General Manager provides confidential administrative, secretarial, and project support to the General Manager and Board of Directors. Responsibilities include but are not limited to annual meeting preparation, special elections, and ballot mail outs, independent research and preparation of administrative documents, interfacing with homeowners, contractors, Board and Committee members, making independent judgments and decisions regarding Association matters, performing special projects and administrative functions, and attends meetings as designated by the General Manager. The incumbent is also required to have knowledge of the Association’s By Laws, CC&Rs, and overall operations. The Assistant General Manager supervises the Administrative Assistant, and Concierge.

Essential Duties and Responsibilities:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Support Daily Operations
Assist in overseeing the day-to-day functions of the community, including facilities, amenities, security, and maintenance coordination.

Resident Relations
Respond to homeowner inquiries and concerns professionally, helping resolve issues promptly while maintaining community standards and policies.

Staff Oversight
Help supervise on-site staff and vendors, ensuring performance aligns with community expectations and contractual obligations.

Financial & Budget Assistance
Support the General Manager with budgeting, expense tracking, invoice approvals, and ensuring adherence to financial guidelines.

Board & Meeting Support
Prepare reports, materials, and logistics for Board and committee meetings; attend meetings and document minutes as needed.

1. Compliance & Community Standards
   Monitor property conditions, enforce governing documents, and coordinate violation notices and follow-ups to preserve community appearance and value.

Requirements

Knowledge, Skills and Experience:

• At least 2 years of relevant experience, with prior HOA or resort-style community exposure strongly preferred. High school diploma or equivalent; two-year degree highly desirable
• Customer Service & Communication -Strong interpersonal skills to effectively engage with residents, vendors, Board members, and staff—both in person and in writing.
• Problem Solving & Decision-Making -Ability to assess situations, resolve conflicts, and make sound, timely decisions that align with community standards.
• Organizational & Time Management -Capable of managing multiple priorities, meeting deadlines, and maintaining accurate records and follow-ups.
• Leadership & Team Collaboration -Experience supporting or managing teams, providing guidance, and fostering a collaborative, solutions-focused environment.
• Knowledge of HOA Operations -Familiarity with HOA governance, CC&Rs, compliance procedures, budget processes, and property maintenance. Familiarity with CC&Rs and Nevada HOA regulations (NRS 116) is a plus
• Technology Proficiency - Comfortable using property management software, Microsoft Office Suite, email systems, and digital communication tools.

Minimum Education:

College coursework or AA Degree required

License/Permits/Certifications Required:

High School Diploma or equivalent required. Bachelor’s degree preferred.

CMCA® and AMS® designations desired.

Availability:

Regular business hours and must be available for Board meetings after regular business hours, as necessary.

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Vy Nguyen at (949) 334-8166.