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IT Assistant bei Bethany for Children & Families

Bethany for Children & Families · Moline, Vereinigte Staaten Von Amerika · Onsite

$41,600.00  -  $44,990.00

Jetzt bewerben

Description

 Join Our Team as an IT Assistant.


Bethany for Children & Families is looking for a detail-oriented, tech-savvy IT Assistant to keep our systems running smoothly and support staff across the agency. If you’re passionate about problem-solving, teamwork, and helping others, we’d love to meet you!


Salary: $20.00 - $21.63 Per hour


Benefits That’ll Make You Smile

We believe in taking care of our team so they can take care of others. That’s why we offer:

  • Vacation time that grows with you — earn up to 80 hours your first year, and up to 160 hours after.
  • Sick time you can count on — earn up to 96 hours each year.
  • 11 paid holidays every year.
  • 403(b) retirement plan with 8% employer contributions upon meeting eligibility.
  • Choice of two health plans (one with an HSA + employer contributions).
  • Dental insurance.
  • Vision insurance (100% employer-paid).
  • Group Life and AD&D insurance included.
  • Options for extra voluntary coverage. 
  • Educational Aid program to support your professional growth.


What you’ll be doing as a IT Assistant:

As our IT Assistant, you’ll be the go-to person for staff tech support and system upkeep. 


Responsibilities include:

  • First-level tech support (phone, email, in-person)
  • Installing and maintaining hardware, software, and networks
  • Monitoring systems, backups, and security
  • Setting up user accounts, permissions, and passwords
  • Troubleshooting hardware, software, and connectivity issues
  • Training staff on proper use of equipment/software
  • Maintaining IT inventory and documentation
  • Coordinating with external IT firm on upgrades and projects
  • Supporting IT portions of onboarding new staff
  • Staying updated on industry trends and AI technology
  • Assisting with other operational support duties


 Why Join Us?

At Bethany for Children & Families, you’ll be part of a mission-driven team dedicated to strengthening families and supporting our community. We’ll give you the tools, training, and support you need to succeed and grow.

Requirements

IT Assistant Qualifications:

  • Associate or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
  • Experience as an IT Assistant, Help Desk Technician, or similar role
  • Knowledge of Windows/Mac OS, Microsoft Office Suite, Outlook 365, and Active Directory
  • Understanding of networks, routers, firewalls, and antivirus systems
  • Strong troubleshooting and multitasking skills
  • Excellent communication and interpersonal abilities
  • Ability to prioritize tasks independently or within a team
  • Meet all regulatory requirements for Child Welfare Agencies (background checks, CANTS/Iowa Registry clearance, DCFS driver certification if applicable)
  • Ability to lift up to 50 lbs


Bethany for Children & Families is an Equal Opportunity Employer. We’re committed to diversity and creating a welcoming environment for all backgrounds and identities.

Jetzt bewerben

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