- Senior
- Optionales Büro in Melbourne
Help us use technology to make a big green dent in the universe!
Kraken powers some of the most innovative global developments in energy.
We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
What we do:
Build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.
Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.
Our team:
All technology is written and maintained by a multi-discipline engineering team of around 1500 people globally. Our engineers work in ‘super teams’ which are focused on key areas of our platform as well as other innovative products. This includes client-side, server-side, and mobile engineers working closely with product experts, copywriters and designers.
We're passionate about building great technology to change the way customers use, and think about, energy for the good of the planet. This is a fantastic opportunity to work with us on problems that genuinely move us closer to Net Zero, and support the energy transition.
About this role:
You'll be joining to build and lead a team of 5-10 engineers in the Client Engineering group - with close support and collaboration from the wider Kraken team.
Your main focus will be leading a team of client-focused cross domain engineers that are supporting our Australian and New Zealand clients to deliver outstanding value for their customers. You will be responsible for the development of the team, ongoing process improvements, and cultivating great relationships with our delivery and product groups.
While primarily a people leadership role you will have technical experience and be expected to drive and encourage excellent technical outcomes. Client Engineering operates at a rapid and agile pace where client-focused work is planned and delivered in two week cycles.
You’re expected to balance:
- Operational effectiveness
- Team support and wellbeing
- Technical leadership
- Coordination with Client Delivery and Account Managers
- Communication with global product teams
- Defining and improving team processes
- Participation in hiring and team growth
- Collaboration across multiple time zones
This role is about building a high-functioning team, shipping and maintaining high-quality systems, and keeping Kraken’s culture strong as we scale.
Core Responsibilities
What Makes a Great Team Lead?
What This Role Isn’t - This isn’t about doing everything yourself. It’s about enabling the team — scaling through delegation, coaching, and systems. Your value comes from what the team delivers, not just your personal output.
In addition to leadership responsibilities, experience in the following (in rough priority order):
Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [email protected] and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.
Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms
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