Billing Specialist II bei Bryan Fagan

The Billing II / Support Specialist serves as an advanced support role within the Billing Department, providing high-level administrative, operational, and client service assistance to ensure accuracy, efficiency, and compliance across all billing functions. This position goes beyond basic administrative tasks, requiring strong analytical skills, proactive problem-solving, and the ability to manage complex billing processes while serving as a resource to both clients and internal staff.

Key responsibilities include coordinating and scheduling billing-related case activities, overseeing invoice distribution, monitoring billing inquiries and tickets, and ensuring timely resolutions. The Billing II / Support Specialist also plays a crucial role in maintaining and updating departmental documentation, tracking progress toward team goals, and assisting in the coordination of staff training and development sessions. Additionally, this role supports the Billing Manager by organizing tasks, monitoring calendars, and ensuring deadlines are met consistently.

The position requires the ability to manage multiple priorities, exercise discretion with sensitive client information, and maintain accuracy in all aspects of billing operations. As a departmental resource, the Billing II / Support Specialist also contributes to workflow improvements, maintains supply readiness, and supports recognition initiatives to enhance team morale. By combining strong communication, organizational, and technical skills, this role ensures both clients and staff receive timely, professional, and effective billing support.

Requirements

Client Communication & Scheduling

Invoice Distribution Support

Department Training Coordination

Goal & Outing Submissions

Administrative Support for Billing Manager

Documentation & SOP Management

Ticket Monitoring & Assistance

Supply Inventory Management

End-of-Day Task Review

Ad hoc

Requirements

• High school diploma or equivalent.
  
  
• 2+ years of experience in billing, accounts receivable, or administrative support.
  
  
• Proficiency with billing systems, client management platforms, and Microsoft Office Suite (Word, Excel, Outlook).
  
  
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
  
  
• Excellent written and verbal communication skills for professional client interactions.
  
  
• High attention to detail and accuracy in processing invoices and maintaining records.
  
  
• Ability to maintain confidentiality and handle sensitive information with discretion.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• 40-hour work week
• Weekends as needed

Equal Opportunity Statement:
We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.