Financial Counselor I- Lake Mary bei Orlando Health

At Orlando Health Imaging Centers, our expert medical teams use advanced imaging tools that produce highly detailed images and precise results. Our facilities are accredited by the American College of Radiology (ACR) for our staff qualifications, image quality, safety policies and quality assurance. Your screening exam will be evaluated by a board-certified radiologist, providing you with a timely diagnosis and setting you on the quickest path to treatment and recovery.

Benefits That Start Day One!

✅ Medical, Dental, Vision Insurance
✅ 403(b) Retirement Savings Plan
✅ HSA & FSA Options
✅ Up to 5 Weeks PTO
✅ Paid Parental Leave & Family Care Support
✅ Life Insurance & Extended Leave Plan
✅ Pet & Car Insurance
✅ 100% Paid Tuition + Loan Repayment Assistance

Essential Functions
• Understands the importance Orlando Health places on providing exemplary customer service and performs job functions in a manner
that helps meet the department customer service goals.
• Demonstrates a positive and professional approach and communicates effectively with customers and team members at all times.
• Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information
• Contacts Primary Care or Admitting Physician to obtain authorizations, diagnosis, and procedure detail as necessary.
• Explains necessary forms and obtains signatures from patient/guarantor.
• Contacts appropriate payers, verifying benefits and obtaining necessary authorizations.
• Explains insurance benefits and collects co-pays, deductibles and self-pay portions due.
• Collects for related professional care when appropriate.
• Documents authorization and benefit information in registration system.
• Assembles patient record and obtains copies of relevant documents including insurance cards, photo identification cards and any
advance directives.

Education/Training
• High School or equivalent.
• Must complete Patient Financial Services Orientation program and annual educational requirements

Licensure/Certification
None.

Experience
• Two (2) years’ experience in a financial, business office, or customer service environment required.
• Proficient in Windows Microsoft Office-based products (Word, Excel, PowerPoint).
• Typing proficiency.
• One (1) year PC/Windows experience.