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Account Administrator bei Medical Mutual

Medical Mutual · Brooklyn, Vereinigte Staaten Von Amerika · Hybrid

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%3Cp class=%22MsoNormal%22 style=%22line-height:107%;margin-bottom:8.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;%22%3EFounded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;margin-bottom:8.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-weight:bold;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3EResponds to phone and e-mail inquiries from the Company’s individual market brokers/agency partners, working with internal areas to resolve issues. Supports Account Manager(s) in offsite broker meetings and events and internal meetings and projects.%26nbsp;%3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:DengXian;mso-fareast-language:ZH-CN;mso-font-kerning:1.0pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:arial;font-size:16px;%22%3E%3Cstrong%3EResponsibilities%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;mso-add-space:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3EResponds to broker inquiries via phone and e-mail regarding enrollment, billing/refunds, broker portal troubleshooting, marketing materials, plan benefits, claims, etc. Coordinates with other internal business areas to address broker questions and concerns.%3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;mso-add-space:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3EDevelops and maintains effective business relationships with assigned brokers to achieve annual retention targets. Creates procedures to effectively manage the agency to meet individual market service objectives.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;mso-add-space:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3ECollaborates with Account Manager as needed for external meetings/presentations with broker agencies, as well as internal corporate meetings on projects.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;mso-add-space:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3EGenerates and distributes reports from broker portal and other systems to brokers and agencies.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;mso-add-space:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3EAccompanies Account Manager on Broker office visits. Supports presentations, broker continuing education, etc.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;mso-add-space:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3EMaintains awareness of product and process changes and Health Care Reform topics by participating in staff meetings and webinars and independent research.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;mso-add-space:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3EPerforms other duties as assigned.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E
%3Cp style=%22font-family:arial;font-size:16px;%22%3E%3Cstrong%3EQualifications%3C/strong%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;margin-bottom:8.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;%22%3E%3Cstrong%3EEducation and Experience%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3EAssociate’s degree in Marketing, Business Administration or related field.%3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3EEquivalent education and experience directly related to the role may substitute for a degree.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3E3 years of sales/account management support experience in the health insurance industry which includes direct customer contact, preferably in the individual market and/or dealing with brokers.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;margin-left:.5in;mso-add-space:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;margin-bottom:8.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;%22%3E%3Cstrong%3EProfessional Certification(s)%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3EOhio Department of Insurance License (Health %26amp; Life) preferred.%3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;margin-left:.5in;mso-add-space:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;margin-bottom:8.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;%22%3E%3Cstrong%3ETechnical Skills and Knowledge%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3EIn-depth knowledge of health insurance products; sales and industry processes including underwriting,, benefit plan design; health care funding arrangements; and related laws/regulations including HIPAA, COBRA, FMLA.%3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3EAbility to support Account Manager with broker presentations.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3EIntermediate Microsoft Office skills (Word, Excel).%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3EBasic proficiency with Customer Relationship Management or similar systems.%3C/span%3E%3C/span%3E%3Cspan style=%22background-color:rgb(255,255,255);color:white;font-family:Arial;font-size:16px;%22%3E%3Cspan style=%22-webkit-text-stroke-width:0px;box-sizing:border-box;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E#LI-JT1 #LI-REMOTE%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:13.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Aptos;mso-font-kerning:1.0pt;mso-no-proof:yes;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:arial;font-size:16px;%22%3EMedical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That%27s why we offer an exceptional package that includes:%3C/p%3E%3Cp style=%22font-family:arial;font-size:20px;%22%3EA Great Place to Work:%3C/p%3E%3Cul style=%22font-family:arial;font-size:16px;%22%3E%3Cli%3EWe will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.%3C/li%3E%3Cli%3EWhether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.%3C/li%3E%3Cli%3EOn-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.%3C/li%3E%3Cli%3EDiscounts at many places in and around town, just for being a Medical Mutual team member.%3C/li%3E%3Cli%3EThe opportunity to earn cash rewards for shopping with our customers.%3C/li%3E%3Cli%3EBusiness casual attire, including jeans.%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:arial;font-size:20px;%22%3EExcellent Benefits and Compensation:%3C/p%3E%3Cul style=%22font-family:arial;font-size:16px;%22%3E%3Cli%3EEmployee bonus program.%3C/li%3E%3Cli%3E401(k) with company match up to 4% and an additional company contribution.%3C/li%3E%3Cli%3EHealth Savings Account with a company matching contribution.%3C/li%3E%3Cli%3EExcellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.%3C/li%3E%3Cli%3EAccess to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.%3C/li%3E%3Cli%3ECompany holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.%3C/li%3E%3Cli%3EAfter 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:arial;font-size:20px;%22%3EAn Investment in You:%3C/p%3E%3Cul style=%22font-family:arial;font-size:16px;%22%3E%3Cli%3ECareer development programs and classes.%3C/li%3E%3Cli%3EMentoring and coaching to help you advance in your career.%3C/li%3E%3Cli%3ETuition reimbursement up to %245,250 per year, the IRS maximum.%3C/li%3E%3Cli%3EDiverse, inclusive and welcoming culture with Business Resource Groups.%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22color:#000000;font-size:medium;%22%3E%3Cspan style=%22font-style:normal;font-weight:normal;line-height:107%;%22%3EAbout Medical Mutual:%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;font-size:16px;%22%3EMedical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.%3C/p%3E%3Cp style=%22font-family:Arial;font-size:16px;%22%3EThere’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.%3C/p%3E%3Cp style=%22font-family:Arial;font-size:16px;%22%3EWe’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work.%3C/p%3E%3Cp style=%22font-family:Arial;font-size:16px;%22%3E%3Cspan style=%22color:#999999;%22%3E%3Ci%3EAt Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.%3C/i%3E%3C/span%3E%3C/p%3E%3Cp style=%22color:#999999;font-family:Arial;font-size:16px;%22%3E%3Ci%3EWe maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.%3C/i%3E%3C/p%3E
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