Account Administrator II bei Medical Mutual

%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EFounded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EAccount Administrator II%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EJob Summary:%3C/strong%3E%3C/span%3E%3Cspan style=%22line-height:115%;mso-tab-count:1;%22%3E%3Cstrong%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%3C/strong%3E%3C/span%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-weight:bold;%22%3EProvides critical analytical support to the assigned Account Management Team for 51+ sized, high-profile clients in a fast-paced environment. Serves as the conduit to funnel important information through the company from a client, broker or a consultant perspective related to elevated, previously unresolved, complex situations, as well as general questions and inquiries. Initiates projects, monitors progress, and brings to completion. Provides guidance to other Account Administrators. %26nbsp; %26nbsp;%26nbsp;%3C/span%3E%3Cspan style=%22line-height:115%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EResponsibilities:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EPerforms Account Management duties (e.g., Benefit Quote Requests; new business quotes/RFPs; account worksheets; certificate review; WebBen system creation and review; auditing ID cards, rates and system maintenance, groups reporting, etc.). Understands the functions of all areas of the company and builds internal and external networks to navigate problem resolution for clients and brokers. Operates using a multitude of systems and link applications required to successfully perform job duties. Initiates changes, tracks and monitors progress of the changes, audits the outcomes of the changes implemented. Spots trends and educates Team about these developments. Assesses data and provides recommendations based on the analysis. Leads Squad Talks Calls.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EInteracts with clients, brokers, consultants, internal departments, and vendors to resolve elevated issues related to claims, eligibility, plan design, billing, enrollment, etc. on behalf of customers. Demonstrates diligence in working with internal and external resources to provide effective and efficient closure to open items. Has a clear understanding of internal operations and leverages this knowledge to close-out open issues Stands in for the Account Executive as needed in the field to present basic information in a concise manner. Makes sound recommendations to resolve problems and implements process/procedure updates to avoid repeating.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3ESupports and assists with corporate initiatives and directives by releasing any applicable and approved communications, related reporting, and tracks customer feedback in the designated database. Makes recommendations to the Team about these processes to streamline outreach.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EAttends client meetings as directed by team management (i.e., open enrollment, wellness, health fairs, and Company-sponsored events, etc.). Presents information before large groups in a confident%26nbsp;manner. Conducts training and deploys new processes and procedures along with talking points and other training information take-aways. Navigates pricing discussions with internal and external stakeholders. Conducts departmental/Team training.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EMaintains awareness of product and process changes; industry trends and any governmental regulatory changes by staying current with updates provided through internal and external sources; actively participating in staff meetings, trainings, and webinars.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EPerforms other duties as assigned.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E
%3Cp style=%22font-family:arial;font-size:16px;%22%3E%3Cstrong%3EQualifications%3C/strong%3E%3C/p%3E%3Cp style=%22font-family:arial;font-size:16px;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EAccount Administrator II%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EEducation and Experience:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EBachelors’ Degree in Business Administration or related field preferred, but will consider collective experience, training and education.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3E4 years support experience in a financial service, health insurance, customer service or related environment.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EProfessional Certification(s):%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EAccident %26amp; Health License with Ohio Department of Insurance (ODI) (required to obtain within 4 months of hire).%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3ETechnical Skills and Knowledge:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EKnowledge of health insurance products and sales and service operations%3C/span%3E%3Cspan style=%22line-height:115%;mso-spacerun:yes;%22%3E%26nbsp; %3C/span%3E%3Cspan style=%22line-height:115%;%22%3E(underwriting, stop loss, benefit plan design, funding).%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EIntermediate MS Office Skills (Excel, Word and Power Point).%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EPossesses a solid knowledge base of Underwriting rating principals, funding arrangements and renewal developments.%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:arial;font-size:16px;%22%3EMedical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That%27s why we offer an exceptional package that includes:%3C/p%3E%3Cp style=%22font-family:arial;font-size:20px;%22%3EA Great Place to Work:%3C/p%3E%3Cul style=%22font-family:arial;font-size:16px;%22%3E%3Cli%3EWe will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.%3C/li%3E%3Cli%3EWhether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.%3C/li%3E%3Cli%3EOn-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.%3C/li%3E%3Cli%3EDiscounts at many places in and around town, just for being a Medical Mutual team member.%3C/li%3E%3Cli%3EThe opportunity to earn cash rewards for shopping with our customers.%3C/li%3E%3Cli%3EBusiness casual attire, including jeans.%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:arial;font-size:20px;%22%3EExcellent Benefits and Compensation:%3C/p%3E%3Cul style=%22font-family:arial;font-size:16px;%22%3E%3Cli%3EEmployee bonus program.%3C/li%3E%3Cli%3E401(k) with company match up to 4% and an additional company contribution.%3C/li%3E%3Cli%3EHealth Savings Account with a company matching contribution.%3C/li%3E%3Cli%3EExcellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.%3C/li%3E%3Cli%3EAccess to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.%3C/li%3E%3Cli%3ECompany holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.%3C/li%3E%3Cli%3EAfter 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:arial;font-size:20px;%22%3EAn Investment in You:%3C/p%3E%3Cul style=%22font-family:arial;font-size:16px;%22%3E%3Cli%3ECareer development programs and classes.%3C/li%3E%3Cli%3EMentoring and coaching to help you advance in your career.%3C/li%3E%3Cli%3ETuition reimbursement up to %245,250 per year, the IRS maximum.%3C/li%3E%3Cli%3EDiverse, inclusive and welcoming culture with Business Resource Groups.%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22color:#000000;font-size:medium;%22%3E%3Cspan style=%22font-style:normal;font-weight:normal;line-height:107%;%22%3EAbout Medical Mutual:%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;font-size:16px;%22%3EMedical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.%3C/p%3E%3Cp style=%22font-family:Arial;font-size:16px;%22%3EThere’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.%3C/p%3E%3Cp style=%22font-family:Arial;font-size:16px;%22%3EWe’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work.%3C/p%3E%3Cp style=%22color:#999999;font-family:Arial;font-size:16px;%22%3E%3Ci%3EWe maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.%3C/i%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:white;%22%3E%3Cspan style=%22mso-themecolor:background1;%22%3E%3Cstrong%3E#LI-CS1 #LI-HYBRID%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E Jetzt bewerben