Administration Officer bei Healthcare Australia

Healthcare Australia (HCA) is a major provider of healthcare services across Australia, including allied health, primary care, recruitment, NDIS, care services, and training.

Reporting to the Health Services Manager, this role is the first point of contact for stakeholders and plays a key part in keeping our health service running smoothly. You will manage a variety of administrative tasks, including scheduling appointments, coordinating staff travel and accommodation, maintaining records, and liaising with internal and external health providers.

This position requires high attention to detail, excellent organisational skills, and the ability to work both independently and collaboratively within a multidisciplinary team.

Key Responsibilities

• Provide administrative and business systems support for the day-to-day operations of the health service.
• Manage incoming enquiries (phone, email, face-to-face) professionally and confidentially.
• Coordinate appointments, room bookings, and health-related scheduling (onsite, offsite, and telehealth).
• Maintain detainee records and ensure accurate data entry in electronic health systems.
• Arrange external health provider appointments, transport, and follow-up requirements.
• Support staff orientation, accommodation, and travel needs.
• Prepare reports, maintain KPI data, and support quality improvement activities.
• Manage office facilities, supplies, and equipment servicing.

Let's talk about you!

We’re looking for someone who can balance competing priorities while maintaining a calm, professional manner. You will bring:

• Previous experience in administration or office support roles.
• Strong interpersonal and communication skills, with the ability to engage effectively with a wide range of stakeholders.
• Excellent organisational and time management skills.
• Intermediate to advanced Microsoft Office skills (Word, Excel, Outlook).
• A proactive, solution-focused approach with high attention to detail.
• Ability to work both independently and as part of a team.
• Experience with databases and record management (desirable).

Bring your passion for Primary Health Services and be rewarded with: 

• Be part of an amazing culture, based on the values of - We Care, We are Team Players, We are Leaders, We understand your needs
•  Ongoing 24/7  immediate mental health and counselling support via our Employee Assistant Program (EAP)
• Discounted Bupa Health Insurance
• Free training provided - Ensure your mandatory training is up to date

To make a meaningful impact on the lives of those in your care, CLICK APPLY NOW.

Have any questions or further assistance about the role , please contact Katie Longhurst on [email protected]

Veterans are encouraged to apply. At HCA we are committed to embracing diversity and committed to providing a safe working environment.