IT Project Manager - Sembi bei Idera, Inc.

Preferred Time Zone Coverage: US/EU

About Sembi:
Sembi is a leader in software quality and security management, offering a comprehensive suite of tools that enhance testing, strengthen security, and accelerate product delivery. By unifying industry-leading solutions like TestRail, Xray, Testmo, Ranorex, Kiuwan, and PreEmptive, Sembi empowers development teams to build software the world can rely on.

IT Project Manager
The IT Project Manager plays a critical role in structuring, organizing and tracking IT operations across the entire company.  This role will balance recurring work items (helpdesk, hardware procurement) alongside long-running project based work (Migrations from one cloud tool to another, implementing new IT acquired software for the first time, etc).  The ideal candidate has a mix of agile and waterfall methodologies who can guide technical IT team members and vendors through well-defined milestones, backlogs and defined processes to drive results.

Key Responsibilities:

• Project Leadership: Oversee and manage long-running IT projects, ensuring that deadlines, budgets, and scope are met while maintaining high-quality standards.
• Agile Methodology: Drive the adoption and continuous improvement of Agile practices across the team, ensuring that Scrum, Kanban, or other Agile frameworks are properly followed.
• Jira Management: Utilize Jira to track progress, manage user work queues, backlogs, sprints, and epic burndowns for long-running projects.
• Team Coordination: Facilitate both short-term focused IT engineers working on helpdesk, procurement and other regularly scheduled work as well as long-running projects such as system implementation or system migrations.
• Stakeholder Communication: Regularly update stakeholders and leadership on project status, roadblocks, risks, and opportunities.
• Process Definition:  Outline processes and policies for regularly scheduled business needs such as employee onboarding, laptop procurement/upgrades, employee offboarding, etc.
• Continuous Improvement: Analyze and apply lessons learned from previous projects to enhance future processes, tools, and team performance.

Qualifications:

• Experience working with various cloud-based IT productivity systems such as Microsoft Teams, Google Workspace, Hubspot, Atlassian JIRA, Zendesk and similar
• Proven experience as an IT Project Manager, managing complex, long-term technology projects.
• Strong expertise in Agile methodologies (Scrum, Kanban, etc.) and experience with Agile transformation.
• Expertise in using Jira for tracking projects, managing backlogs, and sprint planning.
• Solid understanding of project lifecycle management, including requirement gathering, planning, execution, testing, and delivery.
• Strong communication and interpersonal skills, with the ability to work closely with cross-functional teams and stakeholders.
• Ability to manage multiple projects simultaneously and adapt to changing priorities.
• Strong problem-solving skills with a proactive approach to issue resolution.

Preferred Skills:

• PMP (Project Management Professional) or Certified ScrumMaster (CSM) certifications or similar
• Experience with other project management tools like Confluence, Trello, or Microsoft Project
• Familiarity with DevOps practices, CI/CD pipelines, and cloud technologies
• Background in software development or IT infrastructure projects

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