IT Manager bei Grid Edge

Join Our Mission to Power Commercial Buildings to Net-Zero

Grid Edge is an award-winning AI company specializing in the energy sector, and we're the AI that is powering commercial buildings to net-zero. We're seeking an exceptional IT Manager to join our cause and drive operational IT support and security compliance across our rapidly growing infrastructure.

Our mission is to help save the planet by reducing the amount of carbon being released through inefficient energy usage. We love solving problems and providing businesses with solutions that they never thought were possible. 

We're looking for a dynamic IT Manager to join a growing team and take charge of delivering top-notch support to an enthusiastic, fast-paced business. In this exciting role, you’ll be leading day-to-day IT support operations, managing escalations, and driving internal IT projects that directly impact business success. In addition to managing the IT functions of our scaling business c. 50 employees, you will be working closely with the CTO, monitor and improve the security posture of the business against our implementation of ISO27001. 

You’ll be an excellent communicator who is able to simplify complex matters. You’ll be self-motivated and relish complex problem solving. You’ll work closely with a talented team, continuously improve processes, and make sure systems run like clockwork. It’s a perfect opportunity for someone who loves solving technical problems while keeping a smile on their face and creating a great team culture! 

How you will track your success:

• IT fault & issue resolution
• Managing budget requirements for hardware and software services
• Cyber security strategy and ISO audit compliance

What you will do (Key Accountabilities): 

• IT Operations & Management: Oversee daily IT support, manage key business systems (e.g., Google, Hubspot, Xero), and handle IT procurement and office setups.
• Cybersecurity & Compliance: Lead the development and maintenance of a robust cybersecurity program. This includes ensuring compliance with standards like ISO 27001 and Cyber Essentials, managing information security risks, and preparing for annual audits. You'll also be responsible for developing a business continuity program, conducting regular security reviews, and maintaining security policies.
• Project Leadership: Lead and manage IT projects, with a strong focus on maintaining and improving the company's security posture.
• Team & Stakeholder Engagement: Provide technical guidance and mentorship to colleagues, train employees on information security, and facilitate security reviews with both clients and suppliers.
• Strategy & Reporting: Support the development and delivery of our IT & cyber security roadmap, monitor external security threats, and provide regular updates and recommendations to the management team and CTO.

Key Skills and Experience: 

Essential 

The role would suit a self-starter who enjoys managing IT hardware and software systems, cyber security, business continuity, regulatory and legal requirements related to information technology with the ability to apply your experience in a SaaS environment.

• Bachelor's Degree in Computer Science or equivalent qualification(s).
• 5+ years experience in an IT role
• Expertise in managing IT hardware lifecycles, software licensing, and enterprise applications
• Experience of ISO27001 or equivalent, implementation etc
• Knowledge of cybersecurity best practices, risk management, and data protection. Familiarity with security tools, incident response, and compliance frameworks
• Strong work ethic
• Open to criticism and other people's ideas
• Influencing and persuasiveness 
• Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders.
• Ability to manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative environment.
• Ability to travel regularly to Birmingham to support the onboarding of new starters and periodic meetings.

Nice to Have 

• Experience of cloud native operations and cloud security (AWS or GCP)
• A keen passion and interest for improving the environment
• A passion for cyber security and risk management
• Understanding of the energy industry
• Innovative and take risks to create new processes and create efficiencies
• Comfortable working in a start-up-like environment and love to experiment

Why join Grid Edge?

What We Offer:

• £40-50k per annum, full time equivalent, dependant on experience
• Hybrid working with regular connection events at our Birmingham office
• 26 days of flexible holiday allowance and flexible working hours
• Enhanced parental and family leave policies
• Comprehensive benefits including income protection, life assurance, healthcare schemes, and pension

Our Commitment to Diversity & Inclusion

We care for our employees as much as we care for the planet, embracing diversity as an inclusive employer. Everyone's welcome, everyone's respected, and that's how we roll. We are always looking for individuals who bring something different to the team.

Ready to drive cloud excellence and help power the world toward net-zero? 
We'd love to hear from you.

Values

• Responsible
• Open-Minded
• Customer Focused
• Honest

This role will be recruited internally, so applications received through agencies will not be consider.