Manager - IT Applications Development (Common Use Workstations) bei United Airlines

Job overview and responsibilities

The Manager – IT Applications Development is responsible for the supervision of a team of employees and contractors in the development, implementation, and maintenance of critical systems that support United’s employee software. This technical manager will create and maintain the strategic partnership between business needs and technology delivery and lead the team in creating service solutions using the latest as well as legacy technologies. This individual will help build a versatile team that is in touch with the market and passionate about new technologies, while at the same time able to understand the needs of our customers and how emerging technology can improve customer experience.

• Lead a technical team in achieving and maintaining alignment of delivery success criteria with business partners and IATA industry standards in shared workstation hardware and software(s).
• Coach, develop, and inspire team members and sustain an environment in which they can thrive as members of a cohesive and impactful team
• Effectively handle and deliver work requests and projects within committed budget, schedule and quality for individual projects while also meeting overall department performance goals
• Ensure technology solutions align with architectural and evolving security standards
• Collaborate with senior business and technology leaders to drive important initiatives
• Plan project staffing, forecast budget, and communicate progress to senior IT and Business leadership
• Coordinate operational impact troubleshooting sessions, build documentation and user stories for enhancements
• Manage Common Use lab space for testing, troubleshooting, and vendor certification readiness, including the addition of new vendor’s equipment
• Communicate across 30+ internal application teams and many external stakeholders
• Report status & risks for execution to leadership with limited oversight
   

%3Cp%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EWhat’s needed to succeed (Minimum Qualifications):%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EBachelor%27s degree%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E4+ years of application delivery and life cycle management experience%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EConsistent record of ownership and successful delivery%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EStrong planning, task creation, delegation, and organizational skills%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EStrong verbal and written communication skills and the ability to clearly outline %26amp; communication ideas to a variety of technical and non-technical audiences%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EExceptional analytical, problem-solving, and decision-making skills%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EAbility to quickly triage and drive the resolution effort for production support situations%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EPassionate about the growth, development, and success of team members%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EMust be legally authorized to work in the United States for any employer without sponsorship%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3ESuccessful completion of interview required to meet job qualification%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EReliable, punctual attendance is an essential function of the position%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EUp to 15% travel required, from Chicago location%3Co:p%3E%3C/o:p%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EWhat will help you propel from the pack (Preferred Qualifications):%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EAirline industry knowledge or experience%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EExperience with Common Use Terminal Equipment (CUTE) or Common Use Passenger Processing Systems (CUPPS)%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EExperience working with operations/business critical, high-availability systems%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EApplication management in a mix of cloud and on-prem infrastructure%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EFamiliarity with network operations %26amp; connectivity (IP address, host name or DNS)%3Co:p%3E%3C/o:p%3E%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E Jetzt bewerben