Program Manager bei Clever Devices Ltd.

The Program Manager leads a team of professionals on complex design build technology integration programs within the transit (Bus, Rail, LRT) market, with responsibility for managing large programs in a complex external customer environment, managing the applicable technology deployment and the schedule performance of assigned projects within cost limitations and established standards. The Program Manager is responsible for managing customer relationships, resource assignments, and providing leadership to team members to achieve high results in a matrix organization.

Key Responsibilities

• Manage all aspects of a program, including planning, organization, and implementation of project activities, with a large transit agency, interfacing across multiple groups and departments, including central office and depot locations
• Provide overall project communication to stakeholders and meet program requirements and stakeholder expectations
• Provide support and guidance to team leads for their individual scope areas of the program
• Manages full lifecycle of program and ensures each aspect of the individual projects is completed
• Manage program activities, such as issue tracking and risk mitigation, facilitating program team meetings and preparing/delivering status reports
• Work closely with cross functional departments (Product management, Engineering Design, Installation, and Field Service) to ensure successful execution
• Provide direction and control of work performed in the framework of program, including monitoring the critical path and implementation of appropriate corrective actions
• Coordinate and perform review of the project deliverables, software and hardware, and report on project performance, including risk mitigation. 
• Arrange with the team leads for technical review of system design and documentation with the customer.
• Establishes project milestones and monitors adherence to program master plans
• Manages financial schedule performance of assigned projects
• Manages procurement of equipment and materials necessary to execute on projects
• Coordinates with Sales and Account Managers to further sales opportunities
• Participate in proposal preparation, including standards of work and specifications, estimation of product and service costs.
• Participate in negotiation and administration of contracts
• Serves as primary point of contact with the client for program and senior level communications, keeping customer appraised of progress
• Provide status and reports to company management and executives 

• Reviews productivity and efficiency and strives for continuous improvement
• Ability to prioritize and proactively resolve program related issues on a fast-paced, aggressively scheduled project
• Strong written and verbal communication skills required
• Highly organized with high attention to details 

• Travel required for onsite at customers facility up to 35%

Skills Required:

• 10+ years’ experience on technology integration projects with gradually level of increasing responsibilities with a focus on delivering projects to external customers.
• 5+ years of leadership role as an Integration Manager/Project/Program Manager on large scale ($25M USD+) technology integration project
• B.S. in Computer Science, Engineering or Electrical Engineering field
• PMP certification (desired)
• Experience in transit industry highly desired.
• Strong computer skills, including MS Office Suite, Excel, Word, PowerPoint, Outlook as well as ability to learn new software programs such as Microsoft Dynamics, JIRA               

For specific NYCT role, the responsibilities include but not limited to:

• Leading a team of professionals through technical project delivery
• Setting a strategic direction on requirement delivery, implementation approach and related customer communication
• Understand and navigate contracts. Work with legal to set direction and strategy for customer and subcontractors discussions and approach
• Ability to see the big picture, resolve conflicts and drive customer and company towards meeting objectives
• Plan, organize and monitor inter-connected projects within the program
• Creative thinker with a solid foundation, confident in setting new processes and procedures to tackle change in technology, customer and within the program environment
• Cross-program issues and strategic issues with senior stakeholders
• Willing and able to lead by example in all program areas
• Escalation point for the client/customer
• Understanding of the program financial considerations and act accordingly
• Lead C-suit discussions and strategy

Clever Devices is an Affirmative Action/Equal Opportunity Employer

The compensation range posted for this position represents the anticipated minimum and maximum compensation for this position based upon a good faith and reasonable estimate. The exact compensation offered will depend on several factors such as the candidate’s experience, skills, training, education and/or physical location; internal equity; and, budget.

In addition, Clever Devices Ltd. offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and time off, and many others, depending on the level and position offered. Many of these benefits are subsidized or fully paid for by the company.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.