Corporate People Business Partner bei FreshDirect

About Freshdirect

At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s home – faster, fresher, and smarter than anyone else.

We are not just a food company – we are a technology powered, customer obsessed team building the most innovative end to end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience and care.

We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers’ door at peak freshness. It’s grocery shopping reimagined and we are just getting started.

If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build the future of food with us.

The Role
The Corporate People Business Partner at FreshDirect plays a key role in shaping the employee experience and driving our culture forward. This is not just an HR role—it’s an opportunity to be a trusted advisor, thought partner, and problem-solver across multiple corporate functions. You’ll work side by side with leaders and employees at every level, helping them navigate complex challenges while creating an environment where people can do their best work.

We’re looking for someone who thrives on variety—balancing case management, employee relations, talent development, and compliance, all while bringing creative ideas to how we work. If you enjoy rolling up your sleeves, influencing across teams, and making a measurable impact on both people and business outcomes, this is the role for you.

What You’ll do

1. People & Culture Partnership

• Serves as a contact for employees in multiple business segments.
• Develops and maintains effective relationships with all levels of personnel.
• Provides expertise, consultation, guidance and coaching to managers to address employee behavior and performance concerns; provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions, in alignment with FreshDirect policies, practices and values.
• Answers questions regarding policies and procedures and assists in resolving complex issues.
• Uses skills as an experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways.

2. Employee Relations & Compliance

• Manages ER case work, including gathering and analyzing facts, applying relevant laws, policies and past practice to reach conclusions and recommendations.
• Leads processes such as workplace accommodations, leave management, and involuntary separations.
• Manages multiple functions, including benefits administration, employee relations, regulatory compliance, training, and performance management.
• Knowledgeably applies state and federal employment/labor laws and practices to ensure compliance.
• Constructively evaluates current practices and offers innovative approaches for improvement.

3. Talent & Organizational Development

• Partners with hiring managers and talent acquisition to shape recruitment strategies and workforce plans.
• Participates in interviews and provides guidance on best practices.
• Engages in the development and implementation of recruitment strategies and workforce plans to respond to the dynamic marketplace.
• Experienced in creating and executing people strategies that drive organizational effectiveness and culture.

Education and Qualifications:

• Education: BA/BS degree required
• Experience with Benefits Administration with self-funded employers preferred.
• HRIS experience in ADP, Kronos, or other systems required
• Microsoft Office proficiency required in Excel, PowerPoint, etc.
• Experience: 3–5 years of progressive HR experience in an HR Manager role
• Excellent verbal and written communication skills
• Knowledge of state and federal employment/labor laws and practices
• Self-starter with a high sense of urgency, productive mindset and capability, and with the motivation to assume significant responsibilities as an HR business partner
• Ability to influence positively across organizational levels
• Ability to make appropriate decisions considering the relative costs and benefits of potential actions
• Experience with full employee life cycle
• Strong problem-solving skills with the ability to work in a fast-paced, deadline-driven environment
• Must embody and demonstrate company values and culture

What We Offer
• Compensation: Expected salary range of $90,332–$106,273 per year, based on experience and qualifications. Final compensation will be confirmed during the interview process.
• Time to Recharge: Enjoy generous Paid Time Off, Safe & Sick Leave, and Paid Holidays so you can rest, reset, and spend time on what matters most.
• Comprehensive Health Coverage: We’ve got you covered with medical, vision, dental, and voluntary disability benefits designed to support you and your family’s well-being.
• Future-Ready Finances: Build your future with our 401(k) plan + employer match, and gain peace of mind with life insurance benefits.
• Workplace You’ll Love: Our modern Bronx campus features a state-of-the-art facility, a full gym, an inviting cafeteria, and an employee market. We also provide free parking and a shuttle service from nearby MTA stations for an easy commute.
• Growth & Development: Your career growth matters to us. We offer leadership development programs, plus exclusive tuition discounts through our partnerships with local colleges.
• Exclusive Perks: Get a 20% employee discount on FreshDirect online orders and our wine store. Shop amazing deals at our on-site employee market and join fun engagement events and vendor spotlights where you can sample the very best of what we offer.

Our Culture
We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity
We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization changes.