Assistant Vice President Fraud Prevention bei Desert Financial Credit Union
Desert Financial Credit Union · Phoenix, Vereinigte Staaten Von Amerika · Onsite
- Senior
- Optionales Büro in Phoenix
The Assistant Vice President of Fraud Prevention is a senior leadership role responsible for developing and implementing strategies to protect the credit union and our members from fraudulent activities. This role oversees the organization-wide fraud prevention and mitigation efforts including directly leading the Fraud Intelligence team and collaborating with internal and external stakeholders to safeguard member and organization's assets and reputation. The AVP of Fraud Prevention also plays a key role in developing policies and procedures to ensure compliance with regulatory requirements and industry best practices.
What you will do here:
Enterprise Fraud Strategy
- Develop and execute comprehensive fraud prevention strategy aligned with corporate objectives and regulatory requirements
- Lead enterprise risk assessment initiatives and establish fraud risk appetite frameworks across all business units
- Lead enterprise risk assessment initiatives and establish fraud risk appetite frameworks across all business units
- Champion fraud prevention initiatives across branch network, lending, digital banking, and payment services portfolios
- Establish fraud prevention as a competitive differentiator and member trust driver
- Oversee annual fraud prevention budget planning and resource allocation across the Credit Union
Organizational Development & Leadership
- Build, lead, and mentor a high-performing fraud prevention organization spanning investigation, analytics, and compliance teams
- Foster a culture of fraud awareness and prevention throughout the enterprise
- Collaborate with Senior Leadership on fraud-related business decisions and strategic initiatives
- Lead cross-functional fraud prevention committees and steering groups
- Drive organizational change management for fraud prevention technology implementations and process improvements
- Establish fraud prevention performance standards and accountability frameworks across all departments
Financial Performance & ROI
- Establish fraud prevention ROI measurement frameworks and report on financial impact to Senior Leadership
- Drive cost-benefit analysis for fraud prevention investments and technology implementations
- Oversee fraud loss reporting and establish key performance indicators aligned with business objectives
- Direct financial analysis of fraud trends and their impact on business unit profitability
Technology Innovation & Data Analytics
- Lead enterprise-wide fraud technology strategy and digital transformation initiatives
- Champion implementation of cutting-edge fraud prevention technologies including AI, behavioral analytics, and real-time monitoring
- Oversee big data analytics programs to identify fraud patterns and predict emerging risks
- Drive integration of fraud prevention capabilities across core banking, digital platforms, and payment processing systems
- Oversee vendor management for fraud prevention technology partnerships and strategic alliances
Member Experience & Market Position
- Balance fraud prevention effectiveness with member experience optimization
- Champion member-centric fraud prevention processes that minimize friction for legitimate transactions
- Oversee member communication strategies for fraud prevention measures and account security
Other duties as assigned.
What you will need:
- Bachelor's Degree in Criminal Justice, Finance, Business Administration, or related field preferred.
- Or equivalent combination of education and experience required.
- 10+ years of law enforcement or bank/financial fraud investigation experience required.
- 8+years of progressive leadership experience required.
- Exceptional strategic thinking and business acumen with ability to translate fraud risks into business impact required.
- Strong change management and organizational development capabilities required.
- Demonstrated deep understanding of fraud schemes and experience in performing threat analyses in payment processing across traditional transaction methods like ACH and Wires, as well as on-chain crypto transactions required.
- Demonstrated knowledge/experience and understanding of the UCC (Uniform Commercial Code), federal/state laws and regulations relating to bank fraud, check and debit card rules and compliance required.
- Knowledge and experience with fraud management tools and software e.g. call recording software, Card Management software required.
- Communication skills – ability to effectively communicate and present information both in person and over the phone required.
- Strong written and verbal communication and presentation skills required.
- Strong analytical, process-oriented, problem-solving, and issues-resolution skills required.
- Demonstrated competence in Microsoft Office Suite (Outlook, Excel, Word) required.
- Creates a culture of innovation and learning required.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.
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