Donor Relations Specialist bei Columbus House, Inc.

Columbus House, Inc.

Job Posting: Donor Relations Specialist

Full time, FLSA Non-Exempt, Essential

VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested

Company Overview & Mission

Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless.

 Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities."

Purpose

Under the direction of the Development Director, the Development Donor Relations Specialist provides the Development team with overall administrative support in this dynamic and fast-paced non-profit Donor Development Department. The Development Associate’s primary responsibility is oversight of the donor development database.  S/he is responsible for all aspects of donation administration including gift processing, gift entry, acknowledgements and creation of bank deposits. S/he fields all inquiries coming through the website, provides support compiling Columbus House documents for presentations, speaking engagements, and necessary forms for grant submission, and assists with fundraising and grass-roots events.    

Qualifications, Knowledge, Skills and Abilities

• Bachelor’s Degree 
• Minimum of 4 years of progressively responsible clerical and administrative support experience in a non-profit development office with extensive expertise in the operation of donor development software 
• Demonstrated commitment to ongoing professional development  
• Understanding of Agency’s mission, homelessness, substance abuse, and mental health 
• Excellent interpersonal, written and verbal communication skills 
• Outstanding skills in the utilization of Microsoft Office programs, including Word, Excel and Outlook 
• Self-starter with excellent organizational and time management skills and a deadline oriented mindset 
• Capable of seamlessly managing multiple assignments and priorities  
• Culturally competent; able to work within a team and foster teamwork using outstanding collaborative skills and is comfortable dealing with donors and volunteers 
• Good judgment and a strong sense of confidentiality  
• High degree of reliability and punctuality 
• able to clearly articulate the Columbus House mission and is comfortable maintaining relationships with staff, managers, senior leadership, board members and all other Columbus House stakeholders 
• Must have a valid US driver’s license and a good driving history 

Responsibilities

• Serves as administrative assistant for the Development Department 
• Maintains the donor development database (currently Donor Perfect Online) and ensures timely and accurate data entry and creates reports as needed 
• Stays current and attends training (webinars, teleconferences and in-person) to stay current on donor development trends and data base maintenance 
• Serves as an initial point of contact for donors, and community members 
• Processes daily donation receipts, copies checks, prepares bank deposits and enters donor information into DPO 
• Creates accurate donor acknowledgements on a timely basis 
• Works closely with the Development team and volunteer committees to provide administrative support for all fundraising events 
• Occasionally prepares notices and materials for Development and volunteer committee meetings 
• Ensures materials are prepared for appearances and speaking engagements 
• Assists in maintaining Development Department files ensuring the accurate documentation of all donor interactions as well as Development initiatives and projects 
• Handles and/or refers all on-line inquiries regarding donations, programs, and/or volunteer opportunities 
• Maintains a contact log ensuring all inquiries are successfully acted upon 
• Other related duties as assigned  
• Some evening and weekend work may be required 

Supervised by: Chief Development Officer

Pay: $25.00-$27.00 per hour plus excellent benefits

Schedule: 9:00 am to 5:00 pm Monday through Friday

Benefits

• Medical, dental, and vision benefits are offered along with other additional voluntary coverages with full-time employment
• 401 K retirement plan with employer matching contribution
• Paid time off 
• 10 paid holidays

 Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 203-773-1430 or email to [email protected] or apply at www.columbushouse.org 

Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply