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Patient Appointment Scheduler bei Arlington Orthopedic Association

Arlington Orthopedic Association · Arlington, Vereinigte Staaten Von Amerika · Onsite

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Description

  

Why Choose Us? #AOA

  • Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
  • Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
  • Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication.
  • Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients. 

Benefits:

  • Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
  • Dental & Vision Insurance
  • 401(k) with Annual Employer Contributions
  • Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
  • Employee Assistance Program (EAP): Employer-paid support for life’s challenges
  • Generous Paid Time Off:
    • Up to 2 weeks of PTO starting out. (Increases with tenure)
    • 7 paid holidays + 2 floating holidays

Responsibilities: 

  • Answers incoming telephone calls and assist with scheduling and other needs based on the call type.
  • Participates in clinic and market education, training, and meetings as need and/or required.
  • Communicate with outside physician offices when needed to clarify referral issues.
  • Communicate with clinical staff promote team awareness.
  • Maintains knowledge and ensures procedures are followed including referral guidelines, and policies, privacy, and confidentiality.
  • Deliver quality customer service, managing the referral process professionally and in a timely manner maintaining professionalism and positive attitude with all internal and external customers/peers.
  • Works independently.
  • Ensure accuracy of electronic patient records; including registration information, demographics, current insurance information, specialist consults, hospitalization, ER visits, and community organizations related to their health.
  • Retain and utilize knowledge of insurance policies and procedures.
  • Performs other related duties as assigned.


Requirements

 

  • High School Diploma/GED or equivalent experience
  • 1+ years of Health Care related experience
  • Must be Bilingual in English and Spanish 
  • Knowledge of medical terminology
  • Efficient proficiency in Microsoft Office applications including, Word, Excel, and Outlook
  • Effective verbal and written communication skills
  • Strong customer service skills
  • Detailed oriented with organizational and time management skills
  • Ability to perform in a highly stressful situation
  • Ability to multitask
  • Ability to establish effective working relationships with patients, physicians, and other medical support staff
  • Ability to navigate through multiple software applications
Jetzt bewerben

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