- Professional
- Optionales Büro in Jacksonville
We are seeking a detail-oriented and hands-on Shipping Manager to lead the shipping department at our Jacksonville manufacturing facility. IEM is a leading manufacturer of custom switchgear and electrical distribution equipment, and this role is critical to ensuring accurate, timely, and damage-free delivery of our products to customers across North America.
This full-time position is responsible for managing all outbound shipping operations, including packaging, scheduling, carrier coordination, documentation, and team supervision in a fast-paced, engineered-to-order environment.
RESPONSIBILITIES:
- Oversee and manage daily outbound shipping operations, ensuring customer delivery schedules are met
- Supervise a team of shippers and material handlers, providing clear direction and support
- Coordinate with internal teams (Production, Project Management, Logistics, and Customer Service) to prioritize and plan outbound shipments
- Ensure packaging standards are followed to protect complex electrical assemblies during transit
- Schedule and coordinate freight carriers, flatbeds, and LTL shipments based on project requirements
- Ensure all shipping documentation (BOLs, packing slips, international paperwork) is accurate and compliant
- Maintain shipping records, generate reports, and track KPIs such as on-time delivery and freight costs
- Monitor inventory of shipping supplies and manage reorder cycles
- Ensure the shipping area is organized, clean, and operating in compliance with company safety policies
- Support continuous improvement initiatives to reduce freight damage, optimize workflow, and improve delivery performance
- Collaborate with warehouse, receiving, and procurement teams to streamline material flow through the facility
QUALIFICATIONS:
- 5+ years of experience in shipping/logistics, with 2+ years in a supervisory or management role
- Experience in a manufacturing or industrial environment required; experience with large or heavy products preferred
- Strong knowledge of shipping processes, carrier coordination, and freight classifications
- Proficiency with ERP systems and shipping software (Infor experience preferred)
- Solid understanding of packaging, crating, and freight best practices
- Experience managing both LTL and full truckload shipments
REQUIRED SKILLS:
- Strong leadership skills with a focus on accountability, team performance, and safety
- High attention to detail and accuracy in shipping documentation and load planning
- Ability to work under pressure and prioritize in a high-mix, deadline-driven environment
- Familiarity with Lean concepts such as 5S and standard work is a plus
- Excellent communication and organizational skills
- Proficient in Microsoft Office, especially Excel and Outlook
