Provider Onboarding Coordinator bei 6780-DDIC - Technology
6780-DDIC - Technology · Alpharetta, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Alpharetta
This position serves as a liaison between Delta Dental and large Dental Service Organizations (DSO) with multiple locations. The Provider Onboarding Coordinator is responsible for external contact with clients for contracting and credentialing needs for assigned providers associated with the DSO, and also oversees account maintenance and escalation resolutions as needed.
Responsibilities
Qualifications
- 5+ years of experience w/High School
- Bachelor's degree preferred
- Strong analytical, problem solving, and critical thinking skills
- Strong technical skills including experience working with large data files and comparing information to drive results
- Knowledge of Current Dental Terminology (CDT) codes and dental nomenclature
- Knowledge of Delta Dental products, policies, claims, eligibility, underwriting guidelines, benefit plans and payment methodology
- Familiarity with adhering to various contractual and regulatory requirements
- Knowledge of health care industry issues preferred
- Strong organizational/time management skills with the ability to multi-task while maintaining attention to detail
- Knowledge of contract/policy processing concepts, policies, guidelines and systems
- Effectively able to adapt to change and be comfortable handling risk and uncertainty
- Ability to maintain confidentiality when exposed to sensitive information
- Ability to teach others processes, policies and concepts
- Strong verbal and written communication skills; ability to present written information and findings
- High level understanding of process flows and can identify roadblocks and devise solutions to improve processes
- MS Office skills (Outlook, Word, Excel, PowerPoint, MS Teams); Intermediate Excel/Access skills
- Strong interpersonal and customer service skills; ability to interact well with co-workers and outside contacts
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 16. $45,400 - $95,000
About Company
Company
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program