COURIER - Part Time bei None

JOB SUMMARY

This position is responsible for retrieval and delivery of important and sensitive documents inter-departmentally within District offices, and intra-departmental throughout The Villages community, as directed. Primary responsibilities include sorting mail, pickup amenity payments for daily deposits, pickup money bags from the country club golf centers and recreation centers for daily deposits, monitor all postal service bulletin boards for current and expired postings, make special deliveries as needed and deliver monthly agenda packets for all local governmental units as needed.                                                    

ESSENTIAL DUTIES AND RESPONSIBILITIES (Includes, but not limited to) 

General

• Reads maps and follows written and verbal geographical directions.
• Inspects courier vehicle equipment, mirrors, lights, gas and temperature gauges, tires, turn signals, brakes, etc. to ensure the proper operations and upkeep of the courier vehicles in proper working condition. 

Courier

• District
  • Picks-up amenity fee payments from each postal station in assigned area each day. Payments must be delivered to District Finance Department in a timely manner.
  • Picks-up District and non-District department correspondence and handles accordingly.
• Bulletin Board
  • Responsible for posting and removing flyers on each of the bulletin boards located at the postal facilities.
  • Responsible for reviewing the bulletin boards daily and removing any unauthorized flyers posted within or on the outside of the bulletin boards.
• Board Supervisors
  • Delivers supervisor and agenda packages to District Board members within time frame given by District Clerk. Other deliveries or pick-ups as requested.

Vehicle Maintenance

• Ensures routine maintenance and up-keep of assigned District vehicle including, but not limited to car washes, oil changes, and other maintenance as needed.
• Reports delays, accidents or other traffic or transportation situations.

Additional                                                                              

• Performs other duties as assigned.
• May be expected to perform additional duties in an emergency. 

ESSENTIAL EXPECTATIONS OF PERFORMANCE AND BEHAVIOR (Includes, but not limited to) 

• Actively support and exemplify the Core Values, Mission and Vision of the District.
• Participates proactively as part of the customer service team in identifying and making suggestions regarding efficiencies, strategies and improved services. 

MINIMUM EDUCATION AND EXPERIENCE

• High School Diploma or General Education Diploma (GED); or one to three years related experience and/or training, or equivalent combination of education and experience.

MINIMUM CERTIFICATES, LICENSES, REGISTRATIONS

• Valid Florida Driver’s License required.
• All candidates and employees must successfully pass background screening. 

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES 

Knowledge

• Proven proficiency in computer skills, including working knowledge of the Microsoft Office package involving Word, Excel, Access, Outlook and Power Point.  

Skills

• Proven ability to provide excellent customer service to our residents.

Abilities

• Ability to work flexible hours, as assignments may vary due to delivery/pick-up needs of District.
• Ability to work, and drive, in varying weather conditions with varying temperatures.
• Previous experience in sales or customer service positions required.  
• Excellent verbal communication skills and professional appearance. 
• Ability to successfully communicate, and positively problem solve, with diverse members of the public. 
• Strong work ethic and commitment to providing optimal Customer Service.
• Ability to be well-organized & successfully multi-task in a fast-paced environment to meet multiple demanding deadlines.

EQUIPMENT

Position regularly requires the use of motor vehicles and office equipment, including but not limited to telephones, personal computers and productivity software, copier, printers, scanners, and fax machine.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee will be exposed to the following:

• Varying and unpredictable weather conditions while driving.
• Interior office environments, with moderate change in temperature, typically inside an air-conditioned building.  
• The noise level in the work environment is usually moderate.
• There are frequent interruptions from the staff and the public for information or assistance.

Physical Requirements

The physical requirements described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the following applies:

• Regularly required to sit; use hands to reach, push, pull, finger, handle, or feel; talk or hear; climb or balance and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 30 pounds.  
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, night vision, depth perception, and ability to adjust focus.