Director, Epic Revenue Cycle & Healthcare Integration Technology

About Grady Health System

Why Grady? Because "Atlanta can't live without Grady." Join Atlanta's Hospital - Grady Health System, where we've been "The Heart of Healing in Atlanta" for over 130 years.

Our mission drives everything we do: "Grady improves the health of the community by providing quality, comprehensive healthcare in a compassionate, culturally competent, ethical and fiscally responsible manner." As a nationally ranked hospital by U.S. News and World Report, we deliver on this promise through 80+ specialty services, including Atlanta's only Level I Trauma Center serving 7,100+ trauma patients annually.

At Grady, we don't just provide healthcare - we transform lives. We work tirelessly to ensure that every individual in the metro Atlanta community is guaranteed access to world-class, compassionate health care – regardless of their ability to pay. When you join Grady, you're not just advancing your career - you're joining a legacy of healing, innovation, and unwavering commitment to our community that has made us "a downtown icon since day one."

Position Overview

Lead transformational technology initiatives as our Director of Revenue Cycle Applications and Enterprise Integration/Interoperability. This role provides strategic and operational leadership for technology solutions that drive revenue cycle efficiency, accuracy, and interoperability across the health system. You'll oversee the implementation, optimization, and integration of enterprise applications—including Epic modules (HB, PB, Cadence, Prelude, Grand Central, HIM)—while ensuring seamless data exchange within the organization between Epic and disparate systems, devices and external partners.

The Director will collaborate with revenue cycle leadership, IT, clinical operations, and external vendors to optimize workflows, enhance patient access and financial performance, and support organizational goals of quality, compliance, and sustainability.

What You'll Drive

Strategic Leadership

• Develop technology roadmaps for Epic revenue cycle applications (HB, PB, Cadence, Prelude, Grand Central, HIM) and interoperability initiatives
• Lead cross-functional teams of managers, analysts, and application architects
• Partner with Finance, Revenue Cycle, Clinical, and IT leadership to align technology with organizational objectives

Operational Excellence

• Manage end-to-end system lifecycle for Epic revenue cycle and patient access modules
• Ensure regulatory compliance (HIPAA, CMS, Joint Commission) and audit readiness
• Architect integration solutions using HL7, FHIR APIs, HIE connectivity, and data exchange protocols
• Resolve complex system challenges impacting revenue capture, billing, and collections

Performance & Innovation

• Establish governance frameworks and stakeholder engagement processes
• Manage strategic vendor relationships and third-party contracts
• Implement performance dashboards and KPIs for financial and operational outcomes
• Monitor emerging healthcare technologies and industry best practices

What You Bring

Education & Certifications

• Bachelor's degree in Information Systems, Healthcare Administration, Business, or related field (Master's preferred)
• Epic certification(s) in revenue cycle modules preferred
• Epic Gallery experience preferred

Experience

• 8-10+ years progressive healthcare IT experience with 3-5 years in leadership roles
• Proven Epic revenue cycle expertise across patient access modules
• Deep interoperability knowledge (HL7, FHIR, APIs, integration engines)
• Track record of successful Epic implementations and optimization projects

Leadership Skills

• Strategic vision with exceptional business acumen
• Outstanding communication and relationship-building abilities
• Strong analytical problem-solving and decision-making capabilities
• Proven ability to build high-performing teams and develop talent

Reports To: Vice President, Information Technology
Direct Reports: Managers, Analysts, Application Architects (Epic Revenue Cycle and Integration Teams)

Ready to transform healthcare technology at one of Atlanta's most respected health systems? We'd love to hear from you.