Assistant Center Director bei Solis Mammography

Assistant Center Director

Looking to elevate your career? Join us!

Work Location: 1145 19th Street NW, DC

Work Hours Full Time

Department Highlights: 

• Ability to support a multi-modality Center. 
• High volume Centers with dedicated staff. 
• Collaborative work environment. 

​​​​​​​Here is what you will need: 

• Minimum of three to five years of healthcare industry experience required;
• Minimum of 1 year Supervisory experience preferred.
• Strong desire to serve the internal and external customer;
• Strong verbal communication and listening skills;
• Energetic and flexible;
• Manages multiple projects and timelines with a sense of urgency and follow through;
• Works well in a fast paced, pressure oriented environment;
• Well organized and detail oriented;
• Follows direction with focused attention;
• Exhibits sound judgment;
• Maintains a calm, tactful demeanor when dealing with difficult situations;
• Forms strong working relationships within the team;
• Identifies additional tasks to be completed and willingly assists others;
• Ongoing learner; exhibits insatiable curiosity and an interest in self- improvement;
• Proficient in Microsoft Office Suite;
• Able to understand and communicate medical terminology;
• Knowledge of database software and RIS software;

A Day in the Life of a Assistant Center Director:

• Provide services and support for the following areas:

• Operations: 

  • Manages patient flow and communicates wait times to patients.

  • Assists the Center Director in overseeing daily operations of the center to include front desk, technologists, clinical assistants, nurses, medical records, and other roles within the center.

  • Assumes CD daily activities when CD is unavailable

  • Effectively handles patient complaints and escalates as appropriate, as evidenced by patient survey scores;

  • Assists Center Director in managing the Penrad case management process

  • Reviews the delinquent exam report each month and ensures communication to specified patients;

  • Assist Center Director in creating and managing center team member work schedules.

  • Approve and correct time management entries in payroll system

  • Assist Center Director in communication to team during huddles, meetings and one on one discussions.

  • Participates in performance review process

  • Ensures compliance with all policies and procedures;

  • Ensures center has equipment and supplies needed to meet patient demands;

  • Communicates procedures and provides education to patients on an as needed basis involving a clinical team member as needed;

  • Organizes electronic communications and maintains documents for easy and efficient retrieval;

• Sales and Profit:
  • Center meets or exceeds labor target;
  • Center maintains adequate supply par levels; meets or exceeds medical supplies budget;
  • Center meets or exceeds revenue and procedure target;
  • Center meets or exceeds profitability target;
  • Center meets or exceeds patient care goals;
  • Center meets or exceeds turnaround time and cost for procedures;
  • Reviews and analyzes monthly P&L and develops plans to impact areas of opportunity.
• Team: 
  • Works with the Center Director to monitor staffing levels and ensures appropriate coverage relative to patient volumes and budget;
  • Partners with Center Director to oversee the human resource management functions at the center, ensuring compliance with employment laws, company policies, guidelines and procedures;
  • Notifies Center Director immediately and sends critical documentation (EEO charges, garnishments, legal documents) to HR within 24 hours of receipt and follows up accordingly;
  • Creates and maintains frequent communication and positive relationships with team members as evidenced by surveys and turnover;
  • Oversees time and attendance and verifies punches, lunches, etc. in payroll system and reviews payroll data prior to submitting to payroll department;
  • Assists the Center Director in review of candidates in applicant tracking system and determines next steps to include, reviewing applications, releasing candidates, scheduling interviews, etc. on a weekly basis;
  • Assists the Center Director in conducting interviews and making job offers;
  • Facilitates orientation for all new team members;
  • Uses new hire orientation PowerPoint on the first day of employment for all new hires as evidenced through new hire checklist agenda;
  • Communicates significant disciplinary coaching and counseling opportunities to direct manager;
  • Assists Center Director in preparing and delivering performance evaluation discussions on a 90 day and ongoing basis;
  • Meets with direct manager on a weekly basis to review center activities and needs
  • Assists Center Director with team meetings on monthly basis to review center activities, build comradery and solicit feedback. 

Why Solis Mammography? 

• A Great Place to Work for the third year in a row!
• Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits.