Medical Equipment Technician bei None

This position is fast paced requiring critical thinking, ability to prioritize, work independently as well as thrive in a team oriented environment. Cheerful, professional demeanor with excellent communication skills are required. Responsible for delivery/pick up and service of company products to customer facilities in a timely and professional manner. Technician must be able to educate the patient/care giver on the safe operation and use of product. Will be responsible for product care and maintenance, product repair, warehouse/shop duties, vehicle care and maintenance and tracking of inventory. The technician will be required to be on call to ensure 24 service for customers. The employee will report directly to the DME Coordinator.

• Delivers and sets-up products/equipment in accordance to departmental policies and accreditation regulations. Checks electrical outlets for power and proper ground when delivering electrically powered equipment, in addition to observing environment/surroundings for any concerns adhering to safety guidelines at all times. Completes required paperwork to include daily delivery logs, pick-up and delivery forms utilizing Connect software and maintains vehicle maintenance log.
• Completes required paperwork to include daily delivery logs, pick-up and delivery forms utilizing Connect software and maintains vehicle maintenance log.
• Inspects and maintains vehicle supplies and equipment such as gas, oil, water, tires, light or brakes to ensure that vehicles are in proper working condition. Keeps vehicle cleaned and secured at all times. Obeys traffic laws and follows established traffic and transportation departmental and accreditation guideline
• Maintain Inventory at off site U-haul and O2 bulk stock at all Hobbs locations
• Maintain quarterly preventative maintenance checks on concentrators and required documentation.  
• Generates daily worklist /route and prepares the truck for delivery, staging equipment for delivery based on the order of the route, and loading equipment on the truck.  Maintaining continuous communication with the customer service team to relay a change in an order or issues with prescribed orders, position in routes, stock availability and to confirm delivery and pick up of equipment.

Values
i - Innovation
"Think Forward" "Set Out-Of-The Box Goals" "Exploring new possibilities" I am the change agent that advocates for our customers. I think outside of the box to create Exceptional experiences that set us apart. I look for solutions and think of new ways to solve problems, even if it is outside of my department.
 
 
C - Compassion
"Demonstrate genuine concern" "Display a Selfless attitude" I show kindness in every interaction. I strive to build trust with our co-workers and customers. I will communicate with our co-workers and customers in a way they understand. I will make time to address our co-workers and customers' needs.
 
 
A - Accountability
"Show integrity" "Accept Ownership & Responsibility" I will demonstrate integrity by doing the right thing, being honest and having strong moral principles. When mistakes occur, I take the necessary steps to correct them, without dismissing patient concerns and follow through until resolution. I fully document actions taken to ensure continuity of care. I communicate expectations and follow up within defined time frames and provide updates as I understand them for my customers and teammates.
 
 
R - Respect
"We value diversity" "Respect is earned" I treat all people with dignity and respect, regardless of their beliefs. I do not use negative/derogatory language. I accept constructive feedback and suggestions for the greater good.
 
 
E - Empowerment
"Share Knowledge" "Take Action" I will share knowledge to empower others and encourage them to make informed decisions. I encourage others to reach their full potential. I will encourage trying new things, diverse ideas, and learning from our mistakes. I have the freedom to do what is right for our customers. 

Organization Expectations

Communication

The process of sending and receiving messages with words, verbally, written or in sign language.

Customer Focus

Identifying and responding to current and future patient and other customers’ needs; providing excellent service to internal and external patients and other customers.

Initiative

Identifying and dealing with issues proactively and persistently; seizing opportunities that arise.

Self-Development

Lifelong, voluntary, and self-motivated learning.

Teamwork

Effectively work and complete assignments in group settings. Works independently and cooperatively with others to achieve common goals.