- Senior
- Optionales Büro in Atlanta
About GBG
Enabling safe and rewarding digital lives for genuine people, everywhere
We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.
With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.
About the team and role
Professional Services
Very simply, the Professional Services Team provides guidance and support to our customers and partners throughout their journey with Loqate. We provide technical support for the Loqate business and work directly with customers to ensure they get the most value from their engagement with Loqate.
Solutions Architect
The Solutions Architect advises customers, partners and channel partners how to build and implement strategic solutions on a complex scale. Additionally, the Solutions Architect acts as a conduit between the field and Loqate Product and Technology teams. This senior technical role is heavily involved in implementation and optimization of Loqate products. The Solutions Architect also serves as an escalation point for partner solutions as well as the Pre-Sales Organization.
What you will do
- Work with customers and partners to deploy Loqate products in their environments.
- Work with customers and partners to optimize performance of Loqate products.
- Proctor product and technical workshops with customers and partners.
Skills we are looking for
- Detailed knowledge of Kubernetes deployment.
- Knowledge of Microsoft Azure App Services, AWS, and Google Cloud Services.
- Customer facing pre-sales and solutions consulting experience.
- Development operations experience.
- An independent worker, comfortable with working with a remote team, prioritising and managing own workload, seeking out guidance and support when required
- An excellent communicator, both orally and in writing, with the necessary confidence and gravitas to present a case enthusiastically and persuasively
- A hands-on attitude to dive into complex problem-solving tasks when required
- The ability to think and act quickly, particularly under pressure
- Flexibility with reference to working hours, often to accommodate multiple time zones
- Willing to travel domestically and internationally if or when required
To find out more
As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.
