Findlay Lexus of Spokane Receptionist - Part Time bei Findlay Lexus of Spokane
Findlay Lexus of Spokane · Spokane, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Spokane
Findlay Lexus of Spokane is seeking a motivated and detail-oriented Receptionsist to join our team. This role is essential in supporting our sales staff and ensuring an exceptional customer experience.
Benefits:
- Great working environment
- Competitive pay
- Growth opportunities within the dealership
- Supportive team environment
- Employee discounts and additional dealership perks
- 401K
Responsibilities:
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Assist with credit card payments from customers
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications:
- Experience with Microsoft Office suite is a plus
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Applicants must be at least 18 years of age due to company’s liability insurance requirements