Findlay Lexus of Spokane Receptionist - Part Time presso Findlay Lexus of Spokane

Findlay Lexus of Spokane is seeking a motivated and detail-oriented Receptionsist to join our team. This role is essential in supporting our sales staff and ensuring an exceptional customer experience.

Benefits:

• Great working environment
• Competitive pay
• Growth opportunities within the dealership
• Supportive team environment
• Employee discounts and additional dealership perks
• 401K

Responsibilities:

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Assist with credit card payments from customers 
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications:

• Experience with Microsoft Office suite is a plus
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Applicants must be at least 18 years of age due to company’s liability insurance requirements