Account Receivable Specialist bei Sprague Pest Solutions

Description

Are you a detail-driven, solutions-oriented problem solver who’s not just great with numbers—but passionate about owning the processes that drive financial success? As an Accounts Receivable Specialist with Sprague, you’ll be at the heart of our cash flow strategy, using smart tools and fresh thinking to streamline operations, solve problems, and deliver results. If you’re driven by accountability, energized by innovation, and ready to grow your career in a fast-paced, collaborative environment—we want to hear from you.

At Sprague, we’re not just managing pests and collecting invoices—we’re building smarter systems, enhancing customer experiences, and driving innovation across our financial operations. We’re looking for an Accounts Receivable Specialist who’s ready to bring curiosity, tech fluency, and a continuous improvement mindset to a fast-paced, collaborative environment.

What You’ll Do

• Leverage data and technology platforms to uncover insights and drive smarter AR strategies
• Collaborate cross-functionally to ensure timely invoice collection and resolution
• Analyze datasets to identify trends, reduce DSO, and enhance cash application efficiency
• Champion process improvements with a forward-thinking, preventative mindset

What You Bring

• 2+ years in AR, customer service, or financial reporting
• Strong communication skills and a knack for navigating complex customer interactions
• Experience with third-party billing platforms (e.g., Service Channel, Corrigo, Textura)
• Analytical mindset with the ability to synthesize data and propose actionable solutions
• Tech-savvy and adaptable—ready to learn new systems and drive digital transformation

Why You’ll Love It Here

• A culture that values innovation, ownership, and continuous learning
• Opportunities to shape processes and make a measurable impact
• Supportive team environment with room to grow your career
• Competitive compensation $25-30/hr plus incentives
• Outstanding Benefits including:
• Health, Vision, Dental Insurance within 30 days of hire
• 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
• Paid time off: Personal time available day 1, holiday and vacation time after 90 days
• Childcare assistance and college savings plan

Ready to Make a Difference?

Apply now and help us redefine what’s possible in accounts receivable. Let’s build the future of finance—together.

Requirements

Must haves for this job:

• High school diploma or equivalent
• Valid driver’s license and satisfactory motor vehicle record
• Attention to detail and high standards of work quality
• Hunger for knowledge and professional development
• Competitive approach to both individual and team performance

Nice to haves for this job:

•  Associate’s or Bachelor’s degree in Accounting, Finance, Data & Information Systems, or a related field
• 2+ years’ experience in accounts receivable, customer service, or financial reporting role  
• Proficiency in accounting software (e.g., Sage, SAP, Oracle) and Microsoft Excel
• Expertise in third party billing applications, such as (but not limited to): Service Channel, Arriba, FMPilot, Corriga, JLL, Textura, etc.

Pre-Hire Screening Requirements:

• 5+ years satisfactory driving record
• Criminal Background Check: Federal, State, County
• Satisfactory credit check
• Employment and Education verification
• 5-Panel Drug Screen (where permitted)

All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Detailed job description:

Position Title: Accounts Receivable Specialist

Department: Accounting

Reports To: Order-to-Cash Manager

FLSA Status: Non-Exempt

EEOC Class: Professionals

Salary: $30 - $35/hour plus incentives

Position Summary:

The primary responsibility of the Accounts Receivable (AR) Specialist is to ensure the timely collection of outstanding invoice receivables while proactively maintaining positive customer relationships with clear, timely and concise communication.  The AR Specialist will make outbound contact with clients to ensure timely receipt of invoices, update client contact information, leveraging current and future technology solutions with enthusiasm and a continuous improvement mindset.

Essential Duties & Responsibilities:

• Conduct accounts receivable activities, including making outbound collection calls, resending invoices, escalating payment issues to managers, documenting activities and agreements 
• Contact clients by phone, email, or online portal to inquire about overdue payments, credit balances or missing purchase orders
• Proactively supports the sales team with new customer set up
• Help clients understand their bills, navigate the customer portal, and process payments 
• Provide customer service regarding collection issues, process customer refunds, and account adjustments when necessary
• Collect payment information, inputting payments into online portal, and providing receipt of payment to the customer by their preferred communication method
• Handle questions or complaints from clients, managers, and back-office support teams 
• Research customers’ requests to uncover all potential needs and concerns, then determine appropriate action
• Escalate problems to operations managers or back-office support teams as appropriate
• Address client refunds, write offs and credit memos timely
• Review unapplied cash reports frequently and collaborate across the organization to apply cash timely and accurately
• Other duties as assigned 

Job Requirements:

• HS diploma or equivalent 
• 2+ years’ experience in accounts receivable, customer service, or financial reporting role
• Communicate effectively verbally and in writing with customers, peers, and managers
• Navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company’s objectives and values
• Expertise in third party billing applications, such as (but not limited to): Service Channel, Arriba, FMPilot, Corriga, JLL, Textura, etc.
• Ability to manage multiple datasets, validate completeness and accuracy of system reports, think critically and analyze data to provide relevant business insights and provide ideas for meaningful cross-departmental process improvement suggestions
• Set priorities and manage time to accomplish work goals according to quality standards and deadlines
• Adapt quickly and work effectively in a fast-paced office environment
• Perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate
• Use independent judgment to handle customer issues efficiently and in accordance with company policies and guiding principles
• Attention to detail and ability to recognize and correct errors and inconsistencies timely and accurately
• Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), billing systems, and web-based portals; ability to learn new software quickly
• Ability to pass background screening requirements, including identity, education, credit, and criminal history checks

Preferred Qualifications

• Prior experience using Alteryx, UiPath, Visio, ZenDesk and/or PestPac
• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
• 2+ years of experience in accounts receivable or general accounting
• Proficiency in accounting software (e.g., Sage, SAP, Oracle) and Microsoft Excel
• Strong attention to detail and organizational skills, proficient with project management and solutions-oriented mindset
• Excellent communication and customer service abilities
• Ability to work independently and manage multiple priorities simultaneously

Physical Requirements:  

Long periods of stationary work, working on a computer, moving between various work areas, going up and down stairs, talking on the phone, working with office/computer equipment, and sitting at desk or table while listening, talking and taking notes. 

Disclaimer:

W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

Equal Employment Opportunity:

Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.