Hybrid Account Representative bei Pye-Barker Fire and Safety

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

This position is responsible for being the liaison between the branch and its clients. Oversight over the company/client relationship, determining the needs of the company and the client to ensure that short-term and long-term goals are met. Monitoring budgets.

Essential Duties & Responsibilities: 

• Defines and oversees account management and retention strategy execution for a defined book of accounts.

• Supports pursuit of new business opportunities either directly with a broker/consultant or potential client or through a team approach with field office sales staff.

• Provides support for field sales staff with RFP (Request for Proposal) responses, proposals, client presentations, and underwriting coordination on new business sales opportunities.

• Manages the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client presentations.

• Contract Renewal: Lead and support the renewal strategy development, packaging, presentation, and negotiation activities to retain and grow profitable existing business. Conduct pre-renewal internal strategy meetings to discuss customer issues, problems, needs, opportunities, competitive threats, and alternatives to be proposed.

• Coordinates and controls new business implementation activities.

• Perform other duties assigned by management.

Education/Qualifications:

• 3+ years of experience in B2B customer account management.

• Marketing degree or proven skills in Sales

• Excellent relationship management skills

• Proven ability to grow account revenue thru activities such as product expansion, promotional opportunities, and program implementations

• Experience analyzing sales reports and identifying trends

• Proven ability to create and implement strategic plans

• Excellent presentation and negotiation skills

• Ability to organize and prioritize workload throughout multiple accounts and meet deadlines

• Must be driven to identify and exceed customer needs and expectations

• Ability to listen attentively, respond effectively and resolve account issues promptly

• Ability to act as the lead point of contact for matters specific to your accounts, from operational tasks to important initiatives

• Proven ability to work independently as well as in a team environment

• Detail-oriented and outstanding organizational skills

• Ability to forecast, monitor, and manage inventory

• Ability to communicate and work effectively across various internal organizations in support of account initiatives

• Comfortable learning new technology/product lines in a highly innovative environment

• Proficiency in Microsoft Office software with emphasis on Excel and PowerPoint

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

• Performs other duties as assigned.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

Pay Rate Range - 24-30/hr based on experience

Anticipated close date 10/23/2025

Benefits and Perks:

• Excellent pay

• Medical, dental, vision

• Company paid life insurance

• Company paid short-term disability

• 401K with employer match

• Paid vacation and company holidays

• Training and Career Development

• Company vehicle (if job applicable)

Pye-Barker Fire and Safety is an Equal Opportunity Employer

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