Hybrid Asset Manager bei Merchants Bancorp

Description

The Asset Manager maintains and manages an FHA multifamily, healthcare and senior housing loan portfolio. This position relies heavily on strong customer service skills, critical thinking, and self-direction with general supervision. Typical duties may be routine or ambiguous in nature requiring moderate discretion relying on fundamental experiences. The asset manager’s role is 75 percent transactional and 25 percent tactical with minimal strategic input. This position’s focus will be split between internal and external stakeholders with basic responsibilities for routine client support. 

Requirements

• Manage multiple email inboxes for private label borrowers with a portfolio of FHA multifamily, healthcare and senior housing loans.
• Service, maintain and troubleshoot assigned tasks related to multifamily, healthcare and senior housing loans.
• Provide timely and accurate customer support to internal and external stakeholders.
• Pool and deliver Ginnie Mae mortgage-backed securities in a timely and accurate manner.
• Monitor asset management reports to ensure portfolio is in compliance with agency requirements.
• Facilitate interest rate reductions (IRR) and loan payoffs, obtain HUD approval, document releases and terminations, per established procedures.
• Assist with processing assumptions, loan modifications, and other borrower requests.
• Review and/or approve disbursements from replacement reserves, non-critical repairs, and other collateral escrows in accordance with HUD and established departmental guidelines.
• Contact borrowers when payments are not received within specified timeframes; follow up to ensure payment receipt, and report status per HUD guidelines. Coordinate sending late payment letters and collection of late charges. 
• Assess and manage portfolio risk through annual/quarterly financial spreads, REAC inspections and monthly collections.
• Implement and monitor HUD and company mandated compliance/procedural requirements.
• This position has no supervisory responsibilities but will provide training and mentoring to Asset Management Analyst.
• This position is individually accountable for assigned duties with some broader accountability across the portfolio management function

Expected Experience, Skills and Education:

• Three to five years’ role-specific experience preferred such as loan administration and/or property management.
• Requires demonstrated functional competency in performing Asset Management Analyst duties.
• Fundamentally developed understanding of loan portfolio management function required.
• General understanding of multifamily mortgage banking preferred.
• Requires problem solving skills as well as the initiative to troubleshoot and find resolutions.
• Must demonstrate the ability to identify, interpret and apply applicable guidelines in managing assigned processes.
• Must possess strong organization and communication skills with a focus on accuracy and attention to detail.
• Requires proficiency in using basic computer software such as Microsoft Office, specifically regarding Outlook, Word and Excel.
• Must demonstrate the ability to successfully manage the demands of multiple deadlines while working as a team player with consideration for customers, co-workers and vendors.
• Bachelor’s degree from an accredited institution required.

ABOUT MERCHANTS CAPITAL

With over 30 years of success built on putting people first, Merchants Capital is a proven leader in financing for multifamily housing nationwide. Our licenses with Fannie Mae, Freddie Mac, and HUD/FHA, in addition to our bank’s balance sheet products, allow us to offer custom solutions with agility and ease of execution, expanding access to housing in meaningful and impactful ways. Recognized as a top five affordable lender, Merchants Capital pairs our comprehensive debt offerings with in-house tax credit equity to provide a one-stop-shop for developers and owners. To learn more about Merchants Capital, visit www.merchantscapital.com.