Hybrid Concessions Manager, Truist Park bei Delaware North

Overview:

Delaware North Sportservice is searching for a Concessions Manager to join our team at Truist Park in Atlanta, Georgia. As a Concessions Manager, you will be responsible for leading and developing the team while ensuring smooth and successful operations. If you are a motivated professional who is passionate about elevating guest experiences and creating a positive work environment, we encourage you to apply! 

 

Additional Details:

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Unit Description:

Delaware North operates concessions, premium dining, and restaurants at Trust Park dating back to 2016 when the 41,500-seat venue opened. The state-of-the-art ballpark is home to Major League Baseball's Atlanta Braves.

Responsibilities:

• Manage the daily operations of all concessions locations within the unit
• Coordinate team members and non-profit organization groups to ensure effective collaboration and operational efficiency
• Hire and train new team members on company objectives, policies, and procedures to drive team performance and deliver exceptional guest service
• Ensure strict adherence to federal, state, and local regulations governing alcohol, food service, sanitation, payroll, financial protocols, and employment practices
• Manage cash handling and financial reporting, resolve discrepancies, and support inventory control

Qualifications:

• Minimum of 3 years of managerial or supervisory experience in the food service industry, preferably with prior concessions experience
• Knowledge of food and beverage service standards, health regulations, and safety procedures, with the ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
• Proficient computer skills, including Word, Outlook, Excel, and point of sale systems
• Strong communication, organizational, and time management skills
• Capacity to work a flexible schedule to accommodate business levels

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