Hybrid Operations Coordinator bei StoneHardscapes, LLC

Operations Coordinator         

COMPANY:      StoneHardscapes, LLC

REPORTS TO:       Operations Assistant Manager

FLSA:                   Non-Exempt, Hourly

HOURS:                  Full-time (7:00 AM – 4:00 PM)

Position Summary

The Operations Coordinator position serves as the hub that connects our sales and operations team.   The position completes day-to-day operations processes summarized below. The ideal candidate will be self-motivated, energetic, possess a high level of initiative and superior organizational skills. This position provides an opportunity for the right candidate to showcase a variety of skills, be a valuable part of our operations team, and a variety of growth opportunities. 

Primary Responsibilities

• Receive and promptly enter sales orders into accounting system
• Send sales order confirmations to clients and relevant sales team member
• Post, monitor and update relevant dates on shipment calendars
• Liaise with clients and business associates to ensure shipment process is expedited
• Process credit card payments, provide transaction information and reports to Accounting
• Run assigned weekly and monthly reports
• Responsible for opening and preparing the office and reception area each morning and maintain the look and feel of the front office area.
• Greet walk-in customers and business associates in a professional and pleasant manner
• Answer incoming telephone calls promptly, check voicemail and distribute messages
• Direct clients and calls to the correct team member for attention
• Enter new call-in leads into Microsoft Dynamics 365 
• Order and pick up office supplies

Skills & Knowledge

• Must have superior organizational skills
• Prior experience within the construction industry is preferred
• Customer service experience
• Excellent written and verbal communication
• Attention to detail required
• Ability to work in a fast-paced environment and adapt to the changing needs of the department
• Ability to multi-task
• Excellent problem-solving and people skills
• Must be able to work independently and in a team
• High level of professionalism
• Proficient in Microsoft Office
• High level of energy
• Strong commitment to the Team Horner Value System

Education & Training

• High School Diploma
• 1 – 3 years of customer service experience preferred
• 1 – 3 years of construction industry experience preferred
• Administrative experience

Compensation & Benefits

• Competitive hourly compensation package
• Participation in the Team Horner Employee Stock Ownership Plan
• Tuition reimbursement
• Ongoing industry training
• Yearly performance and long service awards and events
• Paid time off:  Holiday, Vacation and Personal
• Health, dental and vision insurance offered
• Short/Long-Term disability insurance offered
• 401K and Roth offered
• Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks, and many other great incentives
• Merchandise discounts

…and so much more!

 #INDSJ #INDHP