Hybrid Shipping & Receiving Coordinator bei Tiffany & Co.
Tiffany & Co. · Pelham, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Pelham
Position Overview:
The Shipping & Receiving Coordinator is responsible for all aspects of incoming and outgoing merchandise. This role ensures timely and accurate preparation of shipments as well as receipts from all Tiffany & Co. internal and external partners.
Key Accountabilities:
Inbound Shipments:
- Responsible for ensuring timely receipt of all incoming merchandise, supplies and equipment.
- Verify and feel for each shipment intended for Pelham Grading production. Perform pricing verification for Third Party memos.
- Verify & confirm contents of shipments from Laurelton Grading Lab’s in preparation for incoming transfer.
- Distribute and/or deliver all non-production packages to the appropriate individual(s)/ department(s).
Outbound Shipments:
- Responsible for the timely shipment of internal & external outbound shipments of merchandise, supplies and equipment.
- Verify all shipping documentation is in accordance with Courier, International Customs and Tiffany & Co. policies and procedures.
- Monitor In-transit report and coordinate with business partners to process aging receipt of shipments. Escalate to management when necessary.
- Conduct monthly audits of all outbound shipments from all carriers to identify and investigate any discrepancies between expected and actual delivery status, including lost, delayed, and misdelivered shipments.
- As requested, resolve and answer all inquiries or discrepancies regarding shipments.
Record Maintenance:
- Ensure incoming & outgoing paperwork according to compliance requirements to include the following statements where applicable:
- Kimberley Statement
- Synthetic Statement
- VAT Tax Statement (Belgium)
- Tiffany Source Warranty Statements
- Maintain all shipment inbound and outbound internal log sheets in accordance with Audit requirements & established TCO procedures
- Document all shipment records. Maintain records and filing system in accordance with the Record Retention Policy.
General Operations:
- Manage and maintain all shipping supplies. As needed, coordinate with appropriate parties for order placement.
- Review SOP documentation to ensure they are accurately updated to reflect ongoing process enhancements. Create work instructions as needed.
- Lead training sessions with supporting members of the team.
- Support continuous improvement initiatives through the identification of process improvements and communicate suggestions to management.
- As requested, assist with various projects and tasks associated with Diamond Division initiatives.
Safety:
- Adhere to all workplace policies and procedures and ensure that all safety measures and guidelines are followed throughout the TGL.
Required Qualifications:
- Associate’s degree or relevant experience
- Strong verbal and written English communication skills
- Individual must have a strong orientation to customer service and/or related work experience
- Excellent attention to detail
- Ability to work with limited supervision in a high volume, fast-paced atmosphere
- Willing to work overtime as needed
- Proficiency in MS Office - Excel/Word/Outlook/PowerPoint
- Experience handling sensitive and proprietary information, adherence to policies & procedures including but not limited to: safety; confidentiality; security
- Must be flexible and willing to change responsibilities within the Department
Preferred Qualifications:
- Experience creating work instructions and providing training to others
- Bachelor’s Degree
- Knowledge of Tiffany & Co. business processes, specifically diamonds
The hiring range for this position ranges from $25.00 - $30.00/hr. The rate of pay offered will be dependent upon candidates' relevant skills and experience.
Company
Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. Creating an inclusive workplace and workforce where everyone belongs is at the core of our values. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.
We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings.
The Company provides equal employment opportunities to all employees and candidates for employment without regard to age, race, religion, color, national or ethnic origin, alien or citizenship status, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, disability, or military/veteran status. Tiffany is committed to working with and providing reasonable accommodation to applicants with disabilities.
