Hybrid SATURDAY & SUNDAY - PART-TIME RECEPTIONIST OPPORTUNITY AT SUNTREE COUNTRY CLUB bei Suntree Country Club, Inc
Suntree Country Club, Inc · Melbourne, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Melbourne
Description
Suntree Country Club seeks a positive, energetic, and highly capable individual with strong interpersonal skills. The candidate must embody and demonstrate a confident engagement style that promotes a positive culture emphasizing team development while maintaining the highest member satisfaction levels. The Receptionist will report to the Communications Manager.
Working Hours 9 am to 5 pm
Requirements
Key Responsibilities:
- Greeting and Assisting Guests:
- Welcome members and guests upon arrival, ensuring a positive and welcoming experience.
- Answer questions about club amenities, schedules, events, and policies.
- Assist with reservations for dining, golf tee times, events, and other club activities.
- Provides tours of Suntree Country Club to perspective Members.
- Phone and Email Management:
- Answer incoming calls in a polite and professional manner, directing calls to the appropriate department or personnel.
- Respond to emails and messages, providing information or directing inquiries to the relevant staff.
- Administrative Support:
- Maintain and update member records and club databases.
- Assist with billing, membership renewals, event registrations, and other administrative duties as needed.
- Handle member inquiries and complaints, resolving them or escalating to management as appropriate.
- Scheduling and Coordination:
- Manage appointment and reservation scheduling for club services and events.
- Coordinate with other departments to ensure seamless member and guest experiences.
- Maintaining Front Desk Area:
- Keep the front desk area clean, organized, and well-stocked with necessary materials.
- Ensure club brochures, forms, and informational materials are up to date and available.
- Other Duties as Assigned:
- Assist in special events or functions hosted at the club.
- Provide additional support to management and staff as needed.
Qualifications:
- High school diploma or equivalent required (some college coursework preferred).
- Prior experience in a customer service or administrative role is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational skills and the ability to multitask in a busy environment.
- Proficient in basic computer skills (Microsoft Office, scheduling software, etc.).
- Ability to maintain a professional and friendly demeanor at all times.
- Needed to be able to work Fridays, Saturdays, and Sundays from 9 am to 5 pm and holidays as needed.
Physical Requirements:
- Ability to sit or stand for extended periods.
- Occasional lifting of up to 25 pounds.
- Must be able to work Friday, Saturday & Sunday from 9 am to 5 pm.
* As Part of The Hiring Process Suntree Country Club Does Complete Background, Driving Record and Drug Screening *
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