- Professional
- Optionales Büro in Basel
Career Opportunities: BASEL OFFICE - Business Solutions Manager (7722)
Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.
Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.
Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.
ROLE DESCRIPTION
• Technology isn’t just infrastructure anymore—it’s embedded in how we operate, grow, and innovate. We're looking for an IT Business Solutions Manager who thrives at the intersection of business processes and technology. Your mission: bring ideas to life by leading the implementation of impactful IT solutions, with a strong focus on usability, integration, and data.
• As a Business Solutions Manager, you will oversee the development and implementation of effective business solutions/ERP systems to meet our organization's needs. You will collaborate with different business departments to understand their business requirements and identify opportunities for process improvement and automation. By leveraging your expertise in technology, project management, and strategic thinking, you will play a crucial role in driving business growth and operational efficiency.
KEY RESPONSIBILITIES
Drive Projects from Idea to Adoption
• Lead the end-to-end delivery of IT solutions—translating business needs into working systems that improve operations, workflows, or decision-making.
Bridge Business and Tech
• Understand functional needs, challenge assumptions, and co-design digital solutions with users and developers. You're the translator between business context and technical possibilities.
Get Hands-on (When Needed)
• While you’re not expected to code full-time, you should be comfortable:
o Writing or tweaking scripts (e.g. PowerShell, JavaScript, Python)
o Querying databases using SQL / designing DB schemas
o Building logic in Microsoft Power Platform (Power Pages, Power Apps, Power Automate, Dataverse)
Champion Smart Use of Tech
• Promote better use of existing systems (ERP, CRM, SharePoint, Teams, etc.) and help teams adopt low-code/no-code tools where appropriate.
Ensure it Works & Sticks
• Manage testing, training, and handover processes. Work with stakeholders to ensure the solution delivers real value and gets adopted by end users.
KEY QUALIFICATIONS
Experience
• 3–6 years in a business-facing IT role (ERP implementation, solution delivery, or digital transformation)
• Proven experience with modern business apps (Power Platform, SharePoint, cloud SaaS solutions)
• Comfortable working with both end-users and technical teams
Skills
• Understanding of ERP architecture
• Solid understanding of SQL (queries, joins, data wrangling) and relational databases. DBA skills are not required, but you must understand schema design
• Basic scripting in at least one language (PowerShell, JS, Python, etc.)
• Familiarity with APIs, integrations, and data flows
• Familiarity with data visualization tools (Power BI, etc.)
• Strong project ownership and communication skills
• Business process analysis and change management savvy
NICE TO HAVE QUALIFICATIONS
• Experience in Agile environments or DevOps
• Exposure to RPA, AI tools, or enterprise systems like Dynamics 365 or SAP
• Experience with cloud services like Logic apps, Function apps, Data services, API management in Azure or analogous in AWS, Google Could Platform, etc.
• Experience is hospitality, HR, or Supply Chain
COMMUNITY & CULTURE
• Fast-growing and dynamic environment, a modern workspace, flexible working hours
HOW TO APPLY
Please apply via our website www.vikingcareers.com, including your CV in English and a one-page cover letter to introduce yourself and your interest for the role.
For more details about this position, contact us under +41 61 638 60 11
*Unsolicited submissions of candidates from agencies will not be considered*
Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.
Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.
Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.
ROLE DESCRIPTION
• Technology isn’t just infrastructure anymore—it’s embedded in how we operate, grow, and innovate. We're looking for an IT Business Solutions Manager who thrives at the intersection of business processes and technology. Your mission: bring ideas to life by leading the implementation of impactful IT solutions, with a strong focus on usability, integration, and data.
• As a Business Solutions Manager, you will oversee the development and implementation of effective business solutions/ERP systems to meet our organization's needs. You will collaborate with different business departments to understand their business requirements and identify opportunities for process improvement and automation. By leveraging your expertise in technology, project management, and strategic thinking, you will play a crucial role in driving business growth and operational efficiency.
KEY RESPONSIBILITIES
Drive Projects from Idea to Adoption
• Lead the end-to-end delivery of IT solutions—translating business needs into working systems that improve operations, workflows, or decision-making.
Bridge Business and Tech
• Understand functional needs, challenge assumptions, and co-design digital solutions with users and developers. You're the translator between business context and technical possibilities.
Get Hands-on (When Needed)
• While you’re not expected to code full-time, you should be comfortable:
o Writing or tweaking scripts (e.g. PowerShell, JavaScript, Python)
o Querying databases using SQL / designing DB schemas
o Building logic in Microsoft Power Platform (Power Pages, Power Apps, Power Automate, Dataverse)
Champion Smart Use of Tech
• Promote better use of existing systems (ERP, CRM, SharePoint, Teams, etc.) and help teams adopt low-code/no-code tools where appropriate.
Ensure it Works & Sticks
• Manage testing, training, and handover processes. Work with stakeholders to ensure the solution delivers real value and gets adopted by end users.
KEY QUALIFICATIONS
Experience
• 3–6 years in a business-facing IT role (ERP implementation, solution delivery, or digital transformation)
• Proven experience with modern business apps (Power Platform, SharePoint, cloud SaaS solutions)
• Comfortable working with both end-users and technical teams
Skills
• Understanding of ERP architecture
• Solid understanding of SQL (queries, joins, data wrangling) and relational databases. DBA skills are not required, but you must understand schema design
• Basic scripting in at least one language (PowerShell, JS, Python, etc.)
• Familiarity with APIs, integrations, and data flows
• Familiarity with data visualization tools (Power BI, etc.)
• Strong project ownership and communication skills
• Business process analysis and change management savvy
NICE TO HAVE QUALIFICATIONS
• Experience in Agile environments or DevOps
• Exposure to RPA, AI tools, or enterprise systems like Dynamics 365 or SAP
• Experience with cloud services like Logic apps, Function apps, Data services, API management in Azure or analogous in AWS, Google Could Platform, etc.
• Experience is hospitality, HR, or Supply Chain
COMMUNITY & CULTURE
• Fast-growing and dynamic environment, a modern workspace, flexible working hours
HOW TO APPLY
Please apply via our website www.vikingcareers.com, including your CV in English and a one-page cover letter to introduce yourself and your interest for the role.
For more details about this position, contact us under +41 61 638 60 11
*Unsolicited submissions of candidates from agencies will not be considered*
