Hybrid Front Office Check-In bei Georgia Hand Shoulder & Elbow P C
Georgia Hand Shoulder & Elbow P C · Atlanta, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Atlanta
Description
Job Summary:
The Front Office Check-In Administrative Assistant will facilitate patient care by effectively facilitating patient flow.
Supervisory Responsibilities: N/A
Duties/Responsibilities:
- Greets patients immediately upon arrival, assists with check-in utilizing Epion pad. Obtain and scan identification and insurance cards.
- Review Epion for missing or incorrect information and edit or obtain prior to accepting into Athena.
- Answer and route incoming calls.
- Insurance verification through Availity, obtain referrals for HMO patients keep track of visits, contact insurance company if additional benefits for coverage are requested.
- Work with the billing/insurance department to maintain adherence to policies developed to ensure prompt payment of claims, collection of copays and balances.
- Maintain a high level of knowledge of administrative and billing skills.
- Facilitate appointment scheduling, cancellations and rescheduled appointments in accordance with physician and/or office guidelines.
- Submits necessary information and documentation for insurance authorization and obtains authorizations.
- Advises patients of balances owed to GHSE and collects money.
- Check charts for next day’s schedule to ensure all information is current and correct.
- Print encounter forms and route them to the appropriate party depending on the type of visit.
- Review the next day’s charts for insurance and balances.
- Coordinate with Billing or Self-Pay Patient Accounts Representative for assistance with patient’s questions regarding account balances.
- Maintain Inbox daily for phone messages, referrals and continuity of care documents, to ensure tasks are being completed.
- Participate in weekly huddles with administrative staff.
- Maintains files and records as requested.
- Maintain OSHA compliance in coordination with OSHA Compliance Officer.
- Performs other duties as assigned.
Requirements
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to prioritize and delegate tasks.
- Ability to maintain confidential records.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- One year with medical office administrative experience.
- Proficient with EMR, Athena experience preferred.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.