Hybrid Personnel Services Worker - 00022016, 00026214 bei Georgia Department of Human Services

About the Department

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.  

What we offer.  Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.  

Start your career in public service. The Georgia Department of Human Services (DHS), Office of Inspector General (OIG) - Background Investigations, is seeking candidates for the position of Personnel Services Worker. This position is located in Atlanta, Fulton County, Georgia.

JOIN OUR TEAM!!!

Position Duties

Pay Grade: TPW

This role involves supporting DHS employees, contractors, interns, and volunteers by conducting and processing criminal history checks to ensure compliance with DHS policies, state and federal laws, and DFCS requirements.

Role and Responsibilities: 

• Conduct and process background checks for DHS staff, contractors, and volunteers, including those in Residential Child Care, TANF, After School programs, and other services.

• Create, maintain, and store reports, documentation, and legal records, ensuring data accuracy and confidentiality.

• Provide Aid and problem resolution to customers, employers, staff, and other agencies.

• Accurately analyzes and interprets criminal history record information to apply policy or regulation in making program-related fitness determinations. 

• Prepares and provides a written report on findings.

• Perform quality control audits to ensure compliance with program standards.

Technical Competencies:

• Proficiency in data entry, report generation, and use of criminal justice information systems (GCIC).

• Strong analytical and investigative skills, with the ability to summarize information and prepare reports using MS Office.

• Ability to maintain confidentiality and handle sensitive information.

• Proficiency in using a computer for various tasks, including data entry, report creation, and maintaining electronic records.

Core Competencies: 

• Strong attention to detail.
• Excellent oral and written communication skills. 
• Strong proficiency in Microsoft Office. 
• Ability to manage multiple tasks under pressure while maintaining high-quality work. 

Minimum Qualifications

• High School Diploma/GED AND two (2) years of business related experience. 

Preferred Skills/Qualifications: Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some of or all of the following skills/experience:

• High school diploma or GED AND completion of 90 quarter hours (60 semester hours) at an accredited college or university OR one year at the lower-level Criminal Justice IS Specialist I.

• Proficiency in reading a criminal record, interpreting legal, police, and court terminology.

• Relevant knowledge of federal and state regulations for criminal justice information.

• Certification as a Terminal Operator by the Georgia Crime Information Center is a plus.

Other Qualifications

For more detailed information about the Georgia Department Human Services

                   https://dhs.georgia.gov/  

Employment Information
  
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
 
DHS is an Equal Opportunity Employer
  
If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to:  [email protected] 
 
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
  
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
  
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
  
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process.  Only applicants who are selected and interviewed will receive notification.
  
This position is subject to close at any time once a satisfactory applicant pool has been identified.