Hybrid Estate Host - Kendall-Jackson- Part Time bei Jackson Family Wines
Jackson Family Wines · Santa Rosa, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Santa Rosa
- Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets.
- Strengthens preexisting member and collector relationships, while establishing new relationships via phone and email.
- Provides excellent customer service to guests while supporting Club Manager and Estate Manager with service inquiries from guests.
- Assists in phone and email outreach during Club shipments and new wine releases.
- Develops referral partners through business development activities to drive sales and awareness for the property.
- Assists in hospitality events, calls, and digital communications in a manner that is well organized and consistent with winery expectations.
- Offers exemplary customer service at all touch points that provides customized customer support.
- Supports other team members with training on wines and process to ensure efficient and cohesive customer service.
- Supports trade hospitality events as needed, and other duties as assigned.
- 2+ years related experience preferred in sales, customer service or hospitality.
- Knowledge of wines and ability to tell the story that promotes loyalty and sales.
- Able to work a flexible schedule including weekends.
- Competency in Point of Sales systems, Microsoft Office, including Excel, Word, and Outlook.
- Outstanding ability in customer service and working with the public.
- Commitment to excellence, high standards and working effectively with a team.
- Strong organizational, problem-solving, multi-tasking and analytical skills.
- Flexibility and ability to manage changing priorities with enthusiasm.
- Must be fluent in English.
- Able to stand and walk for long periods of time and lift up to 50 pounds repeatedly.