- Junior
- Optionales Büro in Rio De Janeiro
Essential Job Functions:
- Work on system routines, TMF, C2C, Follow-net, any other system applied to attend customer needs;
- Receive proposal accept from Pricing/Sales dept, analyze information and document;
- Prepare detailed shipping instructions to origin, informing service level and lead-time;
- Follow up with all parties involved to comply with agreed lead-time;
- Make sure documents are issued in accordance with instructions and Brazilian legislation;
- Keep customer daily informed on shipment status, being proactive on possible deviation;
- Analyze monthly shipment performance reports to contribute to improvement in the process to customers;
- Confirm cargo arrival and available for customs clearance;
- Provide instructions for local charges payment and invoices to customers;
- Check file finance result, acting whenever result is not what is expected;
- Demurrage follow-up;
- Make sure all steps on the shipment are taken before finalizing the process;
Other Skills & Abilities:
- Ability to read and write in English. Other languages desired;
- Must have strong verbal and written communication skills;
- Knowledgeable on import routine to Brazil;
- Excellent planning, time management, collaboration, decision making and organization skills;
- Ability to develop and document processes and procedures;
- Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers;
- Ability to work well in a team environment, collaborate with internal and external resources, respond to questions from senior management, and manage through conflict with a positive, flexible attitude and professionalism;
- Strong knowledge of Microsoft office, especially outlook.
EDUCATION AND EXPERIENCE:
- Bachelors Degree in Business Administration or related field required.
- Minimum 2 years related experience.
