Hybrid MANAGER OF BUILDING SERVICES bei Chicago Bears Football Club, Inc.

Title:                                Manager of Building Services 

Department:                   Building Operations

Reports To:                     Director of Building Operations

Manages People:           Yes

About the Role

The Chicago Bears are hiring a Manager of Building Services for our headquarters in Lake Forest, Illinois. This position supports the evolving needs of our Building Operations department. Strong and proactive communication and collaboration skills are essential as a large part of this role involves working across departments. In addition, this position will be responsible for managing various 3^rd party service providers including food service, utilities and will play a lead role in the further design and expansion of our sustainability program. This role will oversee 3 staff members and  is a salaried position.  

Who We Are 

As one of the founding franchises of the NFL, family is the core of who we are. We believe every person matters and we can collectively achieve success through our values of respect, championship mindset, community, and perseverance. We’re different from other companies, as our vision is to be “one of one”. We strive to be a championship football organization that consistently performs at a level of excellence on and off the field Our people represent a vast array of cultural backgrounds, human experiences and perspectives and we believe they, collectively and as authentic individuals, are our greatest resource. Our working environment is one where your talent and contributions are valued by the organization and the community.  

Responsibilities

Operational

• Serve as the primary point of contact for office-related needs including facilitating communication to staff about office-related changes and updates
• Participate in new hire orientations for new staff including preparing offices and workstations, conducting tours, and reviewing Building Operations Policy manual
• Support processes for departing employees as well as packing and shipping personal items as needed
• Monitor building to ensure staff needs are met in their work areas and the space is of the highest quality including making suggestions for improvements
• Monitor the condition of furniture (workstations and ancillary).  Work with Building Operations department on any furniture needs or repairs.
• Serve as primary liaison for all furniture-related projects, overseeing the process from initial planning and budgeting to final design and installation.
• Assist HR and IT with internal office moves
• Work with our 3^rd party food service provider to ensure staff break areas are properly stocked and presentable
• Manage Halas Hall staff dry cleaning operation 
• Work closely with IT to ensure all technology is working properly and set up correctly for presentations and meetings
• Maintain all copier/printer stations and track/communicate monthly meter reads 

Sustainability

• Partner with the SVP of Operations & Sustainability to develop and implement sustainability initiatives.
• Assess and define annual sustainability budget items. Act as the primary liaison for sustainability-related contractor engagements. 
• Establish and lead an internal sustainability working group to drive new initiatives and align with the organization’s broader sustainability mission.
• Track and document all sustainability-related metrics for the Halas Hall campus, including waste, recycling, compost, e-waste, food donation, shredding, and used oil recycling.
• Develop and manage the staff-facing Sustainability page on The Playbook.

Food Service

• Oversee weekly meetings between the Bears and contracted food service team to drive operational efficiency and continuous improvement.
• Track and enforce budget adherence and KPI performance to meet annual targets.
• Evaluate kitchen equipment needs based on wear and tear and lifecycle expectations as part of the annual budgeting process.
• Foster a strong, collaborative relationship between the food service team and external consultants.
• Gather and incorporate staff feedback to enhance the café experience.
• Set and manage daily café hours for both Football and Business Staff throughout the year.
• Maintain and analyze daily café scan records to ensure accurate food volume planning.
• Support food service operations for all Training Camp activities at Halas Hall.

Administrative

• Procure and manage vendors (Shipping & Receiving / Sustainability), including overseeing annual contract negotiations to enhance departmental efficiency and support organizational goals.
• Facilitate review of all work proposals through internal Legal system prior to contract execution
• Update and maintain Building Operations Policy Manual, including implementing new policies and procedures with support and guidance from the Director of Building Operations
• Review and approve all utility-related payments for the Halas Hall campus
• Enhance administrative processes by identifying improvements and implementing solutions that save time and improve accuracy
• Develop and maintain Building Operations page on Playbook/SharePoint
• Support use of badging in visitor management system.
• Oversee the process for organizing and maintaining inventory of office supplies. 
• Represent Building Operations department at bi-weekly Events meetings to ensure building work and janitorial requirements are aligned with internal event schedules.
• Coordinate with Historical Archives department on various theming displays throughout the Halas Hall and 123 N. Wacker Drive.
• Conduct Halas Hall tours as requested.

People Management

• Oversee the development of direct reports by providing management and support year-round; including but not limited to schedule setting, daily communication on key tasks, and general guidance as needed 
• Provide constructive performance feedback in both a formal and informal setting including frequent communication, goal setting and monitoring, as well as assistance with various internal and external needs
• Maintain an efficient office environment by managing day-to-day office responsibilities with a focus on service and communication
• Actively participate in leadership and other development opportunities provided by the Club
• Other projects and duties as assigned.

Qualifications

• Bachelor’s Degree in related field or minimum of 5 years of related professional experience. Previous building or event operations experience a plus.
• Strong interpersonal skills and ability to interface effectively with varied levels of staff, guests, vendors, etc. 
• Excellent verbal and written communication skills, ability to provide clear direction and effective feedback
• A collaborative service approach, commitment to teamwork, attention to detail and demonstrated commitment to process improvement
• Must be organized, able to manage multiple projects, and excel in an ever-changing work environment
• Professional demeanor and strong customer service skills  
• Strong computer skills (Microsoft Outlook, Word, Excel and Teams)
• Must be physically capable of strenuous activity over extended periods of time
• Familiarity and experience with data management and reporting preferred
• General experience reading building plans and blueprint preferred 
• If needed, be able to work non-traditional hours, in non-traditional settings, including evenings, weekends, and holidays as required.

What We Offer 

We remain committed to upholding the standard of being a first-class organization and employer of choice. Our goal is to provide quality support and a diverse, equitable, and inclusive environment for our most important resource, our people.   

COMPETITIVE INDUSTRY PAY 

The Manager of Building Services is a full-time non-contract position. This position is a salaried (exempt) role. The expected salary range for this role is $85,000 - $95,000. Exact compensation may vary based on skills, experience, and other job-related factors. 

BENEFITS & PERKS 

Our full-time offerings include but are not limited to:  

• Core Coverage: 100% paid premium for healthcare and dental coverage, affordable vision offerings, 100% paid premium for disability and employee life insurance coverage, paid FMLA (including paid paternity leave)  
• Investments: employer paid pension plan, 401K with matching   
• Flexible Work Location: Up to 2 days a week of remote work (role dependent)  
• Time to Recharge: Minimum of 10 paid vacation days, 5 paid sick/mental health days, 4 paid floating holidays, 2 paid days to volunteer, 2 paid days to volunteer, plus 10 paid holidays 
• Experiences: complimentary home game tickets & parking, ability to buy tickets to away games and fan events  
• Gear: yearly Bears gear package plus 50% off at the Bears Pro Shop  
• Wellness: FREE breakfast, lunch, snacks and drinks, access to onsite fitness facilities and BearsFit, complimentary Calm app access  
• Connection: Social events for staff and their families, Employee Resource Groups, Service Milestones, and more  
• Professional Development: complimentary LinkedIn Learning access, leadership programming, guest speakers, mentorship, and more   

Additional information on employee benefits can be found by visiting www.ChicagoBears.com/jobs.   

Our Commitment to Diversity, Equity & Inclusion  

The Chicago Bears organization continues to deepen its commitment to establishing an inclusive, equitable work environment that reflects the diversity within our communities and fan base. We value, respect and appreciate diversity at all levels, on and off the field, and are guided by a vision of success that includes integrating diversity, equity, and inclusion into our club's DNA and culture. The Chicago Bears seek to attract, retain and develop top talent, regardless of personal characteristics, and we invite and encourage all individuals to apply for positions of interest. 

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Chicago Bears Football Club, Inc. is an Equal Opportunity Employer.