Hybrid Operations Manager - Days bei Holman

Compensation: $80-$85,000 annually + $75 month cell phone allowance

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with
disabilities to perform the essential functions.

Essential Functions Statement(s)
• Achieves warehouse operations operational objectives by contributing warehouse
operations information and recommendations to strategic plans and reviews; preparing
and completing action plans; implementing production, productivity, quality, and
customer-service standards; resolving problems; identifying trends.
• Meets warehouse operations financial objectives by forecasting requirements; preparing an
annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Consults with Hills Delivery Service (HDS) with concerns or needs.
• Develops warehouse design by planning layout, product flow, and product handling
systems; evaluating and recommending new equipment.
• Leads process change initiatives and CI activities
• Updates job knowledge by participating in educational opportunities; reading professional
publications; maintaining personal networks; participating in professional organizations.
• Addresses performance gaps with Supervisors and their teams
• Provides training as needed to internal teams on specification and investigations to drive
issue resolution
• Conducts benefits enrollment for new Team Members.
• Verifies I-9 documentation and maintains books current.
• Maintains Human Resource Information System records and reports.
• Maintains compliance with Federal and State Regulations
• Ensures Team Member changes, updates, etc. are sent to Corporate Payroll for timely
payroll submission.
• Sends all payroll related voluntary and involuntary deductions such as garnishments, tax
levies, and other special payroll entries to corporate Payroll for processing.
• Confers with Team Members to complete on-boarding paperwork, and prepares all
documents for submission to Corporate HR.
• Consults with Team Members to complete benefit enrollment once they become eligible
ensuring information is accurate before submitting to Corporate HR for processing.
• Completes termination documentation in a timely manner, ensuring Team Members are
paid any hours owed and benefits terminated accordingly by sending Employee Action
Form (EAF) to Corporate HR for processing.
• Submits any FMLA/LOA related documentation to Corporate HR and tracks FMLA leave
(regular and intermittent leave).
• Prepare staff work schedules and assigns specific duties
• Manages, mentors and motivates supervisory personnel to handle Team Member’s
concerns, complaints and developmental needs.
• Oversees supervision of facility and warehouse Team Members.
• Coaches, trains and develops hourly Team Members and front-line managers.
• Monitors and audits operations to ensure that they efficiently and effectively provide
needed services.
• Initiates, innovates and drives continuous improvement in the facility and warehouse
operational systems, processes and policies.
• Determines and implements staffing levels to achieve customer success.
• Conducts performance evaluations.
• Conducts disciplinary follow-up as required.
• Handles customer complaints, settling disputes and resolving grievances and conflicts.
• Operates a forklift.
• Champions Holman’s core business values.
• Reliable attendance at scheduled shifts.
• Performs all duties in conformance to appropriate safety and security standards.
• Performs all other duties as assigned or needed by General Manager or the customer.

POSITION QUALIFICATIONS
Competency Statement(s)
• Attendance - Ability to work required schedule and arrive at work on time and work
alternative schedules to accommodate the needs of the business. Ability to flex schedule to
interact with all shifts or coverage as needed (days, nights, weekends and holidays). Ability
to be on-call at various times.
• Communication - Ability to effectively communicate in writing and verbally in a courteous
and professional manner with others. Ability to understand and follow verbal and written
instruction. Ability to select and use appropriate communication methods.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender,
race, ethnicity, religion, or job type.
• Relationship Building - Ability to establish and maintain effective working relationships
with customers, co-workers and management.
• Active Listening – Ability to actively attend to, convey, and understand the comments and
questions of others.
• Empathetic – Ability to appreciate and be sensitive to the feeling of others.
• Coaching and Development – Ability to provide guidance and feedback to help others
strengthen specific knowledge/skill areas.
• Mathematics – Ability to apply advanced mathematical concepts such as exponents,
logarithms, quadratic equations, and permutations. Ability to apply mathematical
operations to such tasks as frequency distribution, determination of test reliability and
validity, analysis of variance, correlation techniques, sampling theory and factor analysis.
• Language Ability to read, analyze and interpret general business documents, professional
journals, technical procedures, financial reports and legal documents, Ability to respond to
common inquiries or complaints from customers, regulatory agencies or members of the
business community. Ability to effectively present information to top management,
customers, and Team Members. Ability to write routine reports and correspondence.
• Accuracy - Ability to perform work accurately and thoroughly.
• Detail Oriented - Ability to pay attention to the minute details of a project or task and
prioritize tasks. Ability to handle multiple tasks/projects simultaneously.
• Analytical Skills – Ability to define problems, collect data, establish facts and draw valid
conclusions. Ability to interpret an extreme variety of technical instructions in mathematical
or diagram form and deal with sever abstract and concrete variables.
• Research Skills - Ability to design and conduct a systematic, objective, and critical
investigation.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Reliability – Ability to be dependable and trustworthy.
• Responsibility – Ability to be held accountable or answerable for one’s conduct.
• Leadership - Ability to influence others to perform their jobs effectively and to be
responsible for making decisions.
• Business Acumen – Ability to grasp and understand business concepts and issues.
• Decision Making – Ability to make critical decisions while following company procedures.
• Strategic Planning – Ability to develop a vision for the future and create a culture in which
the long-range goals can be achieved.
• Self-Motivated – Ability to be internally inspired to perform a task to the best of one’s
ability using his or her own drive or initiative.
• Safety Awareness - Ability to identify and correct conditions that affect employee safety.

SKILLS & ABILITIES
• Education: Bachelor’s degree.
• Experience: Five (5) years previous work experience in high paced warehouse and
production environment. Knowledge of Six Sigma, Lean Manufacturing, Green Belt.
• Computer Skills: Strong computer skills MS Office (Outlook, Excel, PowerPoint and Word).
Ability to master internal computer systems, including SAP.