Hybrid IT Support Specialist bei CTech Manufacturing

Description

Why you want to be a part of this AWESOME team!

At CTech, our small town values and close knit teamwork environment lay at the heart of all we do. Throughout our vast growth over the last 25 years, our vision remains consistent - provide an experience like no other, not just to our customers, but to our CTech family. What does that mean for you?

• Benefits to support you and your family including, 401(k), health insurance (we pay 80% of your premiums!), PTO, health savings accounts and more!
• Employee discounts on CTech products!
• An opportunity to gain new experiences and skill sets - we want to know where you want to go! We aim to build off of your strengths and visions for YOUR future
• We’re not your typical manufacturing facility! Come work comfortably in our state of the art facility that you have to see to believe!
• We train from the ground up, and provide individual training plans that focus on your strengths

CTech Manufacturing is searching for an IT Support Specialist to join our team as we work to expand our in-house technical team. This role will be key in executing on CTech Manufacturing’s broader technology strategies.

Responsibilities Include:

• Troubleshooting hardware, software and user issues
• Communicating with the team about ongoing issues and escalating if needed
• Provisioning of new equipment and users
• Responding to and managing Help Desk tickets
• Asset and cable management

Understanding of the following technologies:

• Basic Networking
• VoIP
• Active Directory/Microsoft Entra ID
• Google Workspace/Microsoft Office 365
• CLI Tools (Bash, PowerShell
• Hypervisors/Virtual Server Environment
• Cyber Security concepts
• IOS (iPads)
• AI concepts and use

Requirements

• Excellent communication skills
• Minimum 2-year associate’s degree or similar work experience in IT-related field

Though not required, preference will be given to candidates with proven experience in the following:

• Microsoft Server/Linux Management
• IT automation with Bash/PowerShell
• Network routing (L3) and VLANs
• Backups/Disaster Recovery
• Programming languages
• Software licensing models