Hybrid Associate Systems Engineer bei Nutanix
Nutanix · Durham, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Durham
Do you love discovering customers’ business challenges and crafting unique solutions for them? Are you ready for an opportunity to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a knack for helping customers understand them, we want to talk to you!
Systems Engineering at Nutanix
Your Role
- Learn the Nutanix product portfolio, and present to customers in both pre- and post-sales situations, gathering customer requirements and discussing features and benefits
- Help drive customer adoption of the Nutanix Cloud Platform
- Support senior SEs in customer and partner engagements across the entire customer lifecycle.
- Demonstrate features and articulate benefits of Nutanix solutions to influence customers’ purchases to drive business transformation.
- Perform analysis by collaborating with the team, seeking out required information, raising concerns, considering others' perspectives, and articulating recommendations to a broad audience.
- Conduct solution demonstrations, workshops, and Proof of Concept (POC) for customers and partners.
- Size and configure Nutanix solutions according to customer’s unique needs.
- Collaborate with sales counterparts in developing account plans, customer persona coverage models, and proposal creation to recommend and design solutions based on Nutanix offerings.
- Analyze customer data (e.g., telemetry, customer conversations, support cases) to track adoption/consumption and provide guidance and recommendations that will improve the customer experience and increase adoption.
- Build long-term relationships with customers and partners, becoming a trusted and valued resource.
- Communicate customer feedback into the Nutanix ecosystem and advocate customer requirements.
- Gain experience and exposure through various engagements to progress to a field or channel-facing role.
- Bachelor's degree, or equivalent experience.
- Preferred: 1 to 2 years of related experience in a customer-facing technical role.
- Minimum: New college graduates with technical internship experience or exposure are encouraged to apply.
- Excellent written and verbal communication skills: You can work with a wide variety of people and collaborate with geographically distributed teams, effectively communicating to technical and non-technical audiences.
- Strong desire to grow to be a technology expert.
- Hands-on technical aptitude and agility to adapt according to market demands.
- Knowledge of application and server virtualization, and cloud services.
- A passion for technology and learning with a can-do attitude.
- Flexible and adaptable: You embrace ambiguity and can adapt to change or new situations.
- A customer-first mindset: You are passionate about delivering a high-quality support experience and providing customers with the products they need to succeed.
- Ability to manage multiple projects, determine project urgency, and execute detailed action plans.
- Ability to perform and execute a flawless proof of concept, which at times will require lifting (up to 50 lb.) servers within the datacenter.
- Travel may be required occasionally as needed but it is not anticipated to be a significant percentage of the time.
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
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