Hybrid Resource Allocation Administrator bei Enterprise Events Group Inc

Description

Position Summary: 

The responsibility of the Resource Allocation Administrator is to support the implementation and maintenance of NetSuite for the Registration, Sponsorship, Sourcing, Event Technology Services, and Air departments. Additionally, this individual will be responsible for supporting various administrative tasks for the Registration department. This position requires individuals with attention to detail, who can work both independently and as part of an overall team for the success of the departments. 

Requirements

Essential Functions: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This job description is not intended to contain a comprehensive listing of the activities, duties, or responsibilities required of the position; additional activities, duties, or responsibilities may be assigned. 

NetSuite Data Management – Registration, Sponsorship, Sourcing, ETS, and Air Departments

1. Input all estimated hours and planning team charts into the NetSuite.
2. Track staffing changes throughout the planning phase, adjust estimated hours grids, and input changes into NetSuite. 
3. Track onsite and site visit travel dates for employees in each department and allocate hours accordingly. 
4. Attend and participate in weekly staffing meetings per department. 
5. Pull weekly PSR Change Reports for all applicable departments for staffing cross checks. 

Report on actual hours per role per week for each program, to be archived post-program for future planning and analysis.

Registration Administrative Support

1. Support the administrative needs of department leadership teams.  
2. Support call center phone software system with setup and maintenance.
3. Review weekly call center analytics and flag potential issues to management. 
4. Work cross-functionally with HR/Finance to order credit cards and receive business cards upon onboarding.
5. Update and organize department documentation and trainings
6. Schedule department meetings and coordinate team building activities
7. Outline registration processes to streamline efficiencies
8. Send department updates & announcements

Required Travel: This job does not require travel.

Environment and Physical Demands: 

This job is managed in the office from M-F 8-5pm PST. This position operates in a professional office environment, using standard office equipment M-F 8am-5pm PST. Must be present in the office to answer phones and be connected to internal networks. Must be able to manage background noise during busy times. Hours may fluctuate occasionally based on business needs. Any off hours will be discussed and approved in advance with direct manager.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. The employee is frequently required to sit; walk; use hands to finger, handle, or feel; and reach with hands and arms. Remote work is an option, but details should be discussed with direct manager.

Competencies: 

1. Positive, upbeat and pleasant phone demeanor and attitude
2. Confidence when speaking to others
3. Adapt to different work environments and team dynamics
4. Consistent attendance; Punctuality
5. Acute attention to detail
6. Ability to follow directions, policies and procedure
7. Strong teamwork and excellent written/verbal communication skills
8. Adaptable to different work environments
9. Flexible with unexpected updates

Education and Experience: 

Required:

1. Bachelor’s Degree  
2. Experience with database systems
3. Microsoft Office Suite Knowledge (Word, Excel, PowerPoint, etc.)

Preferred:

1. Minimum 2 – 3 years of administrative experience 
2. Knowledge of hospitality operations

EEG is an equal opportunity employer and makes employment decisions on the basis of merit. Company policy prohibits unlawful discrimination.